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Flame Tree Village

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Informações importantes

Check-in a partir das:		12:30
Check-out antes das:		11:00
Animais de estimação		Animais de estimação não permitidos

Comodidades

Salas de reunião

Mais sobre Flame Tree Village

Flame Tree Village

Recreation Amenities and Garden ViewIndulge in the outdoor pool and enjoy the serene view from the garden.Dining Options and Social gatheringsDelight in lunch or dinner at the on-site restaurant, or opt for room service. Unwind at the complimentary daily reception with fellow guests.Comfortable Accommodation and Nearby AttractionsFeel at home in air-conditioned rooms with private balconies, deep soaking bathtubs, and rainfall showerheads. Explore nearby attractions like Rwanda Development Board and Stade Amahoro.To experience all these amenities and more, book your stay at Flame Tree Village in Kigali today!

Avaliações de
Tripadvisor
Mencionado pelos viajantes
Viajante de grupo

Comentário: 14/01/2026

Hospedou-se em: 01/2026

Excellent stay in Kigali

I had a wonderful stay at Flame Tree Village hotel in Kigali. The rooms are very nice, spacious, and clean, offering great comfort. The swimming pool is clean and well maintained, perfect for relaxing. The restaurant food is absolutely fabulous, with a good variety and great taste. The service from the staff was excellent—very professional, friendly, and always ready to help. I highly recommend this hotel to anyone visiting Kigali, whether for business or leisure. I would definitely stay here again.
Casal

Comentário: 08/10/2022

Hospedou-se em: 09/2022

There could be better options in Kigali

Stopped at this accommodation as part of an organized trip. We arrived around dinner time due to a massive traffic jam in Kigali.
Negative points:
- Reception was closed and the staff at hand were not aware of our arrival.
- They placed us in one independent villa. Not sure about the others, but ours was in dire need of refurbishment.
- Shower did not have hot water.
- Bath towels left us covered in small white cotton fibers after using them to dry ourselves.
- 2 long creepy crawlers welcomed us in the bedroom.
- The bed did not have mosquito net, so we woke up with a few bites.
Positive points:
- Adjacent hindi restaurant is very good, authentic and with a caring chef.
- Since we were leaving quite early, they delivered breakfast to our villa.
Summary: I don't think I will repeat the experience.
Casal

Comentário: 27/10/2019

Hospedou-se em: 10/2019

Unimpressed

This hotel is poorly maintained. The shower drain backed up and almost overflowed in the bathroom. The shower head was so clogged up it sprayed everywhere. Their ad talks about hair dryers, but our room didn't have one. The downstairs bedroom smelled like mold. I wouldn't recommend this place to anyone. The crowning blow was a power failure.

Resposta do hotel

Comentário: 30/10/2019

Dear Guest,
Warm greetings from 3B Hotels.
Thank you for staying with us during your recent trip to Rwanda and taking time off your busy schedule to share your valued feedback on this forum, we truly appreciate this as it helps us improve our services.
Kindly accept our sincere apologies for we did not meet your expectations this time but rest assured that we have noted your honest feedback and we are working on improvements to serve you better next time you visit.
Once again thanks for giving us an opportunity to serve you, we look forward to host you again soon.
Kind Regards,
Ann Njoroge.
Outro

Comentário: 09/08/2019

Hospedou-se em: 07/2019

Downstairs rooms smell of mildew

We had three nights here between our hiking with gorillas and game park experiences in Rwanda. The first night was in room 2 which was a 2BR apt. It was dark and dank and smelled of mildew. For my second night I requested an upstairs room which they accomodaited however when returning for the third stay they again had me in room 2 and along with others in our group and we all refused to stay at the property. It was impossible to breathe and gave you terrible headaches. I would never recommend this property when there are so many nice places to stay in Kigali.

Resposta do hotel

Comentário: 14/10/2019

Dear Guest,
Thank you for staying with us during you trip to Rwanda and taking time to share your valued feedback.
It is clear we did not meet your expectations and we truly apologize for the discomfort.
We have done renovations to improve the facility and we hope to welcome you back and experience the changes.
Kind Regards,
Ann Njoroge.
Viajante de negócios

Comentário: 03/07/2019

Hospedou-se em: 06/2019

Breakfast staff ought to do better!

Visited for work, the rooms are very clean and very nice. The services were very good. However, the breakfast team do not seem prepared to serve. They first give you the look of what do you want before offering you the breakfast menu..you have to beg, beg for the coffee to come first. You have to call for their attention for everything. Not impressed! My colleague was offered the same Knife that fell off the table...the lady just wiped it with her napkin and handed it back to him. Ps; is it because we were the only black peeps for the day? We felt undervalued as customers. Everything else was okay. Ps. request room 1, 2, 3, 4, 5, 6. these are designed in a very unique way. very spacious and give you a homelike feeling

Resposta do hotel

Comentário: 16/10/2019

Dear Guest,
Warm greetings from the land of thousand hills.
Much appreciation for giving us a chance to serve you during your trip to Rwanda and taking time to share your valued feedback which are highly important to us.
We are glad that you enjoyed your stay with us despite the unusual occurrence during breakfast, kindly accept our heartfelt apologies and rest assured that this has been corrected.
Looking forward to welcome you again.
Kind Regards,
Ann Njoroge.

Excelente localização

4,5

KG 9 Avenue, Kigali, 664007, Ruanda|A 4,53 km do centro da cidade

Check-in e check-out

Check-in a partir das:

12:30

Check-out antes das:

11:00

Informações úteis

Animais de estimação

Animais de estimação não permitidos

Camas extra

Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.

Flame Tree Village: Perguntas Frequentes

O hotel Flame Tree Village fica a 4.5 quilómetros de distância do centro da cidade de Kigali.
O hotel Flame Tree Village fica em Kigali, Ruanda, e fica a 4.5 quilómetros do centro da cidade de Kigali.
Não, o hotel Flame Tree Village não tem parque de estacionamento disponível. Se procura um hotel com estacionamento, basta filtrar por propriedades que tenham "Parque de estacionamento" em "Comodidades" nos resultados de pesquisa.
Não temos qualquer informação sobre restaurantes em Flame Tree Village. Consulte-os no momento da reserva.