Augustine Hotel, Prague
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Informações importantes
Check-in a partir das: | 15:00 |
|---|---|
Check-out antes das: | 12:00 |
Animais de estimação | Animais de estimação permitidos com um custo extra |
Comodidades
Wi-Fi
Parque de estacionamento
Ar condicionado
Transfer de aeroporto
Centro de fitness
Spa
Mais sobre Augustine Hotel, Prague
Augustine Hotel, Prague
Augustine Hotel, Prague situa-se em Praga, a 12 minutos a pé de Ponte Carlos, e dispõe de acomodações com bicicletas gratuitas, estacionamento privado, um centro de fitness e um jardim.
Avaliações de 
Casal
US
Comentário: 13/07/2026
Hospedou-se em: 07/2026
You MUST stay here!!
This hotel is amazing: a true diamond ! Our travel agent recommended it to us.
Upon arriving we were greeted by Gabriel. He offered us a glass of champagne and explained the hotel to us. He also walked us to a room that had a view of the garden and St Thomas’s Church. We loved the room and upgraded to it. Every day we would see Gabriel and have a nice conversation. He is a true asset to your hotel.
We decided to have lunch in their restaurant and sat outside on the lovely patio. Our entrees of fish and chicken were tasty and service was very efficient.
The next morning we met Dagmar when we entered the restaurant for breakfast. She was extremely pleasant and always attended to our orders. We had breakfast 3 mornings: delicious omelets and the pancakes. Breakfast is available à la carte and buffet style. The coffee was delicious!!
Also we had great service from Sameen. He was always friendly and made sure our meals were enjoyed.
Lucas , the concierge was also great. He suggested two Italian restaurants to us that were wonderful. Also he had such a pleasant personality.
If you travel to Prague this is the hotel to stay.! All of the staff we met made our trip to your beautiful city so wonderful. We hope to return.
Upon arriving we were greeted by Gabriel. He offered us a glass of champagne and explained the hotel to us. He also walked us to a room that had a view of the garden and St Thomas’s Church. We loved the room and upgraded to it. Every day we would see Gabriel and have a nice conversation. He is a true asset to your hotel.
We decided to have lunch in their restaurant and sat outside on the lovely patio. Our entrees of fish and chicken were tasty and service was very efficient.
The next morning we met Dagmar when we entered the restaurant for breakfast. She was extremely pleasant and always attended to our orders. We had breakfast 3 mornings: delicious omelets and the pancakes. Breakfast is available à la carte and buffet style. The coffee was delicious!!
Also we had great service from Sameen. He was always friendly and made sure our meals were enjoyed.
Lucas , the concierge was also great. He suggested two Italian restaurants to us that were wonderful. Also he had such a pleasant personality.
If you travel to Prague this is the hotel to stay.! All of the staff we met made our trip to your beautiful city so wonderful. We hope to return.
Resposta do hotel
Comentário: 16/07/2026
Dear Donna579,
Thank you so much for your wonderful feedback. It was a true pleasure to read about your recent stay at the Augustine.
We are delighted that you appreciated our team’s efforts; providing attentive service is one of our top priorities, so your kind words are very much appreciated. We also agree that a delicious breakfast is the perfect way to start an active day, and we are very pleased to hear you enjoyed yours.
We hope you carried home beautiful memories from your time in Prague, and we look forward to the opportunity of welcoming you back in the future.
On behalf of the entire Augustine Team,
Karolina Sokolowska, Quality Manager
Thank you so much for your wonderful feedback. It was a true pleasure to read about your recent stay at the Augustine.
We are delighted that you appreciated our team’s efforts; providing attentive service is one of our top priorities, so your kind words are very much appreciated. We also agree that a delicious breakfast is the perfect way to start an active day, and we are very pleased to hear you enjoyed yours.
We hope you carried home beautiful memories from your time in Prague, and we look forward to the opportunity of welcoming you back in the future.
On behalf of the entire Augustine Team,
Karolina Sokolowska, Quality Manager
Viajante a solo
Comentário: 11/07/2026
Hospedou-se em: 07/2026
Discreet ghost service
Formerly Rocco Forte, previously Luxury Collection Marriott, now Kempinski.
The Augustine is located in a quiet and elegant area in Prague's Lesser Town, in the diplomatic quarter and not far from the castle and Charles Bridge.
The hotel is characterized in particular by its attentive and discreet ghost service. Every request, no matter how detailed, is fulfilled for the guests. I received a truly magical upgrade to a stylish Executive Suite, for which many heartfelt thanks to the hotel. Special thanks go to Laura for the personal on-site support. In the historic premises, you find history that is alive.
There is still room for improvement with the porters/luggage service.
A recommendation!
See you soon in the golden city.
The Augustine is located in a quiet and elegant area in Prague's Lesser Town, in the diplomatic quarter and not far from the castle and Charles Bridge.
The hotel is characterized in particular by its attentive and discreet ghost service. Every request, no matter how detailed, is fulfilled for the guests. I received a truly magical upgrade to a stylish Executive Suite, for which many heartfelt thanks to the hotel. Special thanks go to Laura for the personal on-site support. In the historic premises, you find history that is alive.
There is still room for improvement with the porters/luggage service.
A recommendation!
See you soon in the golden city.
Resposta do hotel
Comentário: 13/07/2026
Dear Mr. Andreson,
Thank you for sharing your wonderful feedback. We are delighted to hear that we met your expectations during your stay. Providing attentive service is our top priority, so it is incredibly rewarding to know our team's efforts stood out to you.
We are very proud of our property's rich history, and we love when it resonates with our guests as well. We trust you had a fantastic time exploring Prague, and we look forward to welcoming you back in the near future.
On behalf of the entire Augustine Team,
Karolina Sokolowska, Quality Manager
Thank you for sharing your wonderful feedback. We are delighted to hear that we met your expectations during your stay. Providing attentive service is our top priority, so it is incredibly rewarding to know our team's efforts stood out to you.
We are very proud of our property's rich history, and we love when it resonates with our guests as well. We trust you had a fantastic time exploring Prague, and we look forward to welcoming you back in the near future.
On behalf of the entire Augustine Team,
Karolina Sokolowska, Quality Manager
Viajante a solo
Comentário: 26/08/2026
Hospedou-se em: 08/2026
Best Hot Stone Massage of My Life – Thanks to Dominika
I visited the spa on Saturday, August 16th, and I have to say that I experienced the best hot stone massage of my life. My therapist, Dominika, was absolutely amazing – gentle, precise, and incredibly professional. From the very first touch, it was clear that she knew exactly what she was doing and could work perfectly with both energy and tension in the body.
Dominika is a true talent and a remarkable professional. If you’re looking for an exceptional experience, I highly recommend her. I will gladly return.
Dominika is a true talent and a remarkable professional. If you’re looking for an exceptional experience, I highly recommend her. I will gladly return.
Resposta do hotel
Comentário: 27/08/2026
Dear I9383OGlauren_,
Thank you so much for choosing our spa and for taking the time to share such a wonderful comment.
It was a pleasure to read your kind compliments about Dominika. I have already shared your feedback with her, and it truly made her day. It is fantastic to know that you had such a great experience with us, and we certainly hope to welcome you back again soon.
With kindest regards,
Karolina Sokolowska, Quality Manager
Thank you so much for choosing our spa and for taking the time to share such a wonderful comment.
It was a pleasure to read your kind compliments about Dominika. I have already shared your feedback with her, and it truly made her day. It is fantastic to know that you had such a great experience with us, and we certainly hope to welcome you back again soon.
With kindest regards,
Karolina Sokolowska, Quality Manager
Viajante a solo
DE
Comentário: 12/08/2026
Hospedou-se em: 08/2026
Breakfast falls short of a 5-star standard.
I wasn't a hotel guest; I simply wanted to try the breakfast as an outside visitor. Unfortunately, I was rather disappointed by the lack of care and the limited selection. There were no bread rolls, and the meat selection consisted of just one truly good Prague ham, one salami, and one turkey ham. The chia pudding is made with almond milk, and the yogurts are high-quality products from external suppliers. There were also four types of cheese. The pancakes were pretty disappointing, at first amount for the price and also the taste was pretty weak and the mascapone with white chocolate was tasteless . The photos show the full buffet and the additional à la carte menu. According to the staff, if you book a room with breakfast included (approx. 21 euros per person/night), egg dishes are included in the price.
Unfortunately, my Eggs Benedict weren't properly poached the first time around; the insides were still slimy. At these à la carte prices, that shouldn't happen (see photo).
Service was attentive at first, but later the staff focused more on the hotel guests—even though there weren't many people at breakfast.
In my opinion, the price-to-quality ratio isn't justified for outside guests. Even as a hotel guest, I wouldn't be impressed by this breakfast.
Verdict: It’s not worth it for outside guests or those who haven't pre-booked breakfast. It’s okay for hotel guests, but there is significant room for improvement—including regarding HACCP standards.
Dear hotel team, if you wish to respond to this review, please avoid using generic platitudes. Thank you.
Unfortunately, my Eggs Benedict weren't properly poached the first time around; the insides were still slimy. At these à la carte prices, that shouldn't happen (see photo).
Service was attentive at first, but later the staff focused more on the hotel guests—even though there weren't many people at breakfast.
In my opinion, the price-to-quality ratio isn't justified for outside guests. Even as a hotel guest, I wouldn't be impressed by this breakfast.
Verdict: It’s not worth it for outside guests or those who haven't pre-booked breakfast. It’s okay for hotel guests, but there is significant room for improvement—including regarding HACCP standards.
Dear hotel team, if you wish to respond to this review, please avoid using generic platitudes. Thank you.
Resposta do hotel
Comentário: 13/08/2026
Dear Mr. Kirch,
Thank you for taking the time to share your detailed feedback regarding your recent breakfast experience at Augustine Restaurant. We value honest observations, and your comments provide us with a very clear picture of where we failed to meet our standards.
I am genuinely sorry that your visit did not provide the quality you expected. A meal should be consistent from the start, and it is disappointing to learn that our Eggs Benedict and the buffet variety fell short on this occasion. While I understand our team had the opportunity to re-make your dish, we recognize that you come to us for a high-quality experience, and we should be getting it right the first time. Regarding the service, I apologize that you felt prioritized differently because you were not a hotel guest. That is certainly not how we view our visitors, and your experience has been discussed with our Food & Beverage team to ensure our service remains attentive and consistent for everyone, regardless of their booking status
I also appreciate your pointed feedback concerning our buffet replenishment and HACCP standards. I have shared your comments directly with our culinary leadership, and we are already reviewing our internal protocols to address these specific gaps.
We appreciate you highlighting these areas for improvement. If you would like to discuss any of these points in more detail, please feel free to reach out to us directly at augustinerestaurant@augustinehotelprague.com. We are committed to doing better, and should your travels bring you back to Prague, I hope you will give us another opportunity to provide the high-quality experience you originally set out to enjoy.
On behalf of the Management Team,
Karolina Sokolowska, Quality Manager
Thank you for taking the time to share your detailed feedback regarding your recent breakfast experience at Augustine Restaurant. We value honest observations, and your comments provide us with a very clear picture of where we failed to meet our standards.
I am genuinely sorry that your visit did not provide the quality you expected. A meal should be consistent from the start, and it is disappointing to learn that our Eggs Benedict and the buffet variety fell short on this occasion. While I understand our team had the opportunity to re-make your dish, we recognize that you come to us for a high-quality experience, and we should be getting it right the first time. Regarding the service, I apologize that you felt prioritized differently because you were not a hotel guest. That is certainly not how we view our visitors, and your experience has been discussed with our Food & Beverage team to ensure our service remains attentive and consistent for everyone, regardless of their booking status
I also appreciate your pointed feedback concerning our buffet replenishment and HACCP standards. I have shared your comments directly with our culinary leadership, and we are already reviewing our internal protocols to address these specific gaps.
We appreciate you highlighting these areas for improvement. If you would like to discuss any of these points in more detail, please feel free to reach out to us directly at augustinerestaurant@augustinehotelprague.com. We are committed to doing better, and should your travels bring you back to Prague, I hope you will give us another opportunity to provide the high-quality experience you originally set out to enjoy.
On behalf of the Management Team,
Karolina Sokolowska, Quality Manager
Viajante anónimo
Comentário: 21/07/2026
Hospedou-se em: 07/2026
The location of this hotel is within walking distance to old town Prague & The Charles Bridge, and the castle. The hotel itself is an old monastery and is very beautiful & peaceful. They have a restaurant & bar on site and you can walk to plenty surrounding it. Staff are very helpful with any needs! We were offered water, tea, or wine at check in. Robes & house slippers and many other supplies were in the rooms for free usage. We absolutely loved it and would stay again!!
Excelente localização
Letenska 12/33, Praga 1, Praga, 11800, República Checa|A 1,01 km do centro da cidade
Check-in e check-out
Check-in a partir das:
15:00
Check-out antes das:
12:00
Informações úteis
Animais de estimação permitidos com um custo extra
Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.
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