Flock Kathmandu
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Informações importantes
Check-in a partir das: | 13:00 |
|---|---|
Check-out antes das: | 11:00 |
Comodidades
Mais sobre Flock Kathmandu
Flock Kathmandu
Flock Kathmandu situa-se em Catmandu. Apresentando serviço de quartos, este alojamento também dispõe de terraço. O alojamento dispõe de receção aberta 24 horas, transfers do aeroporto, um salão partilhado e acesso Wi-Fi gratuito em toda a...
Comentário: 02/09/2026
Hospedou-se em: 08/2026
Great hospitality
Comentário: 24/08/2026
Hospedou-se em: 08/2026
Tasty Food and Excellent Customer Service
Comentário: 22/11/2025
Hospedou-se em: 11/2025
Am sure it’s a great place to stay. But here’s a message to the owner.
the owner’s behaviour — which was the opposite of hospitality.
At check-in, the receptionist informed me there would be a 3.5% extra charge for using a Visa card.
I explained politely that during the same trip — including on the exact same day — none of the hotels I stayed at in Nepal charged me extra. I even showed proof. Attached are bills from a few hotels and the exact charges on the card.
The staff then said, “It’s already mentioned in the Booking.com confirmation.”
Yes — Booking.com does mention that card charges may apply.
But here’s the question:
Is it 1.5%? 2%? 3%? 5%? 7%?
Or just whatever number the hotel feels like charging that day?
There is no clarity, and the guest should not be held hostage to arbitrary percentages decided at the counter.
When I said I would mention this in my feedback, the owner barged in aggressively, as if I had committed a crime.
He immediately accused me of “blackmailing” him — instead of having a civil conversation.
Then came the theatrics:
“I will lock the gate,”
“I will call the police,”
— all because I questioned the credit card charges.
It honestly felt like he had watched too many movies and thought this was the moment to perform.
If the owner’s logic is that guests should pay his charges, then why not charge customers who book through online platforms an extra 18%–25%, since Booking.com and other OTA charges him that?
That’s how flawed his reasoning is.
After a full day of hiking with children, this behaviour was unacceptable. Our entire experience in Nepal until that point was so memorable.
Had the owner simply spoken calmly, I would have paid and moved on.
But when the person running the place behaves with zero maturity, you don’t feel safe or welcome — especially with kids.
We left, booked another hotel for $20 more per night, and received the hospitality, respect, and professionalism that should be standard anywhere.
- Questions are not threats
- Feedback is not blackmail.
- And card charges should not be a number you decide on the spot.
A must stay place for travellers but here’s a message to the owner.
This review is not to stop travellers from staying here.
It is to tell the owner one thing clearly:
Grow up, calm down, and let your team do the good work you keep undoing with your attitude
Comentário: 11/06/2025
Comentário: 08/09/2025
Hospedou-se em: 08/2025
Excelente localização
Kaldhara peepalbot,WardNo-16, Paknajol, Catmandu, 44600, Nepal|A 1,39 km do centro da cidade
Check-in e check-out
Check-in a partir das:
13:00
Check-out antes das:
11:00
Informações úteis
Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.


