Nerea Tulum

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Informações importantes

Check-in a partir das:
15:00
Check-out antes das:
12:00
Animais de estimação
Animais de estimação não permitidos
Crianças
As crianças são bem-vindas neste hotel

Comodidades

Wi-Fi
Parque de estacionamento
Ar condicionado
Transfer de aeroporto
Spa
Receção 24h

Mais sobre Nerea Tulum

Nerea Tulum

Located in Tulum, Nerea Tulum is in the suburbs and on the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Soliman Bay and Tulum Beach. LabnaHa Ecopark Adventures and Holistika Art Walk are also worth visiting. Discover the area's water adventures with boat tours and fishing nearby, or enjoy the great outdoors with ecotours and cave exploring. At Nerea Tulum, relax by an outdoor pool or hit the beach where you can enjoy snorkeling. Change of towels is available on request. Nerea Tulum offers 22 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and international calls are complimentary (restrictions may apply). In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool and a hot tub are on site. Other recreational amenities include a lazy river. Guests under 6 years old are not allowed in the swimming pool or hot tub. The recreational activities listed below are available either on site or nearby; fees may apply. The property will be renovating from July 13 2026 to October 19 2026 (completion date subject to change). The following areas are affected: Dining venue(s)Guestrooms During renovations, the hotel will make every effort to minimize noise and disturbance.

Avaliações de
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Mencionado pelos viajantes
Casal

Comentário: 10/08/2026

Hospedou-se em: 12/2022

My piece of heaven on Earth

This hotel is my little piece of heaven. It checked off all that I needed to reset my mind, body and soul. The staff were great, we had a good breakfast every morning in our patio while just enjoying the ocean views. After our first night/dinner, we decided that there was no need to eat anywhere else. The chef was on point with the flavors of his creations. The 8 days we spent there were just amazing. Definitely going back.
Casal

Comentário: 19/06/2026

Hospedou-se em: 07/2025

Beautiful hotel

Friendly staff and good price but restaurant is over priced a little and food was average. Love their desert though! We stayed in a beautiful room that was overlooking the water and got different animal towel designs in our room and loved it. Very clean and attentive and welcoming staff! They upgraded our room to one with a hot tub on the roof. Definitely would book again!

Resposta do hotel

Comentário: 06/07/2026

Dear Courtney C
We’re delighted to know you enjoyed your room, the rooftop , and the little towel surprises prepared by our housekeeping team. It’s also great to hear that our staff made you feel welcome throughout your stay.
We truly appreciate your comments about the restaurant as well. Guest feedback helps us continue improving every aspect of the experience, and we're happy to know you loved our desserts!
We can't wait to welcome you back to Nerea Tulum for another relaxing getaway.
Kind regards
Viajante de grupo

Comentário: 05/06/2026

Hospedou-se em: 06/2026

Dirty and air conditioner units Dont work proper

1 I wanted to share my experience regarding Room 105, as it was unfortunately very disappointing.
When we arrived, the room was extremely hot. We left the air conditioning running while we were out, but when we returned, the room was still uncomfortably warm. We informed the gentleman at the front desk, and he attempted to help by moving us to Room 5. Unfortunately, that room had a very strong odor of cat urine, making it impossible for me to stay there overnight.
As a result, I had to leave and go next door to sleep for a few hours. The most frustrating part of the experience was that management was unable to offer any reimbursement or meaningful assistance regarding the situation.
The following morning, I spoke with Luis. While he was courteous and provided me with the supervisor's name, there was ultimately nothing he was able to do to resolve the issue.
I hope this matter can be reviewed, as the conditions of both rooms and the lack of resolution made for a very poor guest experience.
Viajante a solo

Comentário: 26/03/2026

Hospedou-se em: 03/2026

Fresh, clean and comfortable tropical getaway

Clean room and excellent rain shower. Really enjoyed the fresh food. Super friendly staff with Chef Oscar, Jose, Angie, Miguel at the kitchen and bar. Would definitely book here again.

Resposta do hotel

Comentário: 31/03/2026

Dear Micah D
Thank you so much for your kind words! We’re delighted to hear that you enjoyed the comfort, cleanliness, and fresh food during your stay.
It’s wonderful to know our team made a positive impact, we’ll be sure to share your compliments with our team.
We look forward to welcoming you back for another tropical getaway!
Kind regards.
Viajante anónimo

Comentário: 26/03/2026

Hospedou-se em: 03/2026

The rooms were beautiful and the view was beautiful from the rooftop suite. The restaurant staff was very attentive and the food was delicious. Our host, Jesus, was outstanding. He gave our whole experience his utmost attention. We would definitely stay there again.

Excelente localização

4,7

Fraccionamiento tankah III Mza 3 Lote 21, Tulum, 77760, México|A 9,47 km do centro da cidade

Check-in e check-out

Check-in a partir das:

15:00

Check-out antes das:

12:00

Informações úteis

Crianças

As crianças são bem-vindas neste hotel

Camas extra

Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.

Berço

Para mais informações sobre como adicionar um berço, entre em contacto com o hotel.

Animais de estimação

Animais de estimação não permitidos

Métodos de pagamento aceites
Este hotel aceita os seguintes métodos de pagamento:
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Nerea Tulum: Perguntas Frequentes

O hotel Nerea Tulum fica a 9.5 quilómetros de distância do centro da cidade de Tulum.
O hotel Nerea Tulum fica em Tulum, México, e fica a 9.5 quilómetros do centro da cidade de Tulum.
No hotel Nerea Tulum é possível fazer o check-in a partir das 15:00 e terá de fazer o check-out antes das 12:00.
Sim, o hotel Nerea Tulum tem parque de estacionamento disponível.
Sim, o hotel Nerea Tulum tem um restaurante.