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Erena Tulum

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Informações importantes

Check-in a partir das:		15:00
Check-out antes das:		11:30

Comodidades

Wi-Fi
Parque de estacionamento
Ar condicionado
Transfer de aeroporto
Piscina
Não fumadores

Mais sobre Erena Tulum

Erena Tulum

Erena Tulum situa-se a 5,3 km de Local Arqueológico de Tulum e dispõe de uma piscina exterior, um jardim e acomodações com ar condicionado, varanda e acesso Wi-Fi gratuito.

Avaliações de
ExpediaHotels.comTripadvisor
Mencionado pelos viajantes
Viajante anónimo

Comentário: 27/02/2026

Hospedou-se em: 02/2026

The room was great, amenities were more than enough, staff was super friendly and really made the experience of staying there even better. Can’t forget to mention the rooftop pool being so amazing! Absolutely loved our stay.
Viajante anónimo

Comentário: 08/01/2026

Hospedou-se em: 01/2026

I want to formally complain about our stay at Erena Mindful Apartments and to request a refund due to multiple serious issues that significantly affected both our comfort and safety.
Unfortunately, the accommodation did not meet reasonable expectations or the standards described at the time of booking. During our stay, we experienced the following problems:
- Power outages in the apartment
- Non-functioning water supply on multiple occasions
- A blocked toilet
- We were briefly trapped in the elevator for several minutes, which was a distressing and potentially unsafe experience
- The reception did not provide us with the entrance code, nor did they inform us that the main gate would be locked in the evening, causing us to being locked out in the rain. When we tried to call the number stated by the gate they for some reason did not provide the code. We finally got in with another guest.
- The balcony and/or balcony glass had not been cleaned, which clearly indicated poor housekeeping standards
- General rudeness from the reception staff
Taken together, these issues resulted in a stay that fell well below acceptable standards. In particular, the lack of water, electricity, and functional sanitation, as well as the elevator incident, represent serious deficiencies that materially impacted our stay and could be considered safety-related concerns.
Please reach out to me regarding refund. We have always been happy with you services before but this hotel was not good. Thanks.
Viajante anónimo

Comentário: 14/01/2026

Hospedou-se em: 01/2026

The room was very clean, the staff was wonderful and very helpful. It’s so easy to
Viajante anónimo

Comentário: 19/06/2025

Hospedou-se em: 06/2025

I loved that everything was nearby and within walking distance to downtown Tulum. There were lots of nearby food options, including great restaurants. The property was beautiful, the staff was amazing, the rooms were nice, and the rooftop pool was perfect!
Viajante anónimo

Comentário: 16/07/2025

Hospedou-se em: 07/2025

Note to owners to please clean room pool before guest arrive. All others great room.

Localização excecional

5,0

Calle 8 Sur Colonia la Veleta, Tulum, 77760, México|A 1,71 km do centro da cidade

Check-in e check-out

Check-in a partir das:

15:00

Check-out antes das:

11:30

Informações úteis

Camas extra

Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.

Erena Tulum: Perguntas Frequentes

O hotel Erena Tulum fica a 1.7 quilómetros de distância do centro da cidade de Tulum.
O hotel Erena Tulum fica em Tulum, México, e fica a 1.7 quilómetros do centro da cidade de Tulum.
No hotel Erena Tulum é possível fazer o check-in a partir das 15:00 e terá de fazer o check-out antes das 11:30.
Sim, o hotel Erena Tulum tem parque de estacionamento disponível.
Não temos qualquer informação sobre restaurantes em Erena Tulum. Consulte-os no momento da reserva.