Hotel Casa 57

Name: Hotel Casa 57
Address: 539 Calle 57, 1, Mérida, 97000, México, Mérida, Iucatã, 97000, México

+ 68

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Informações importantes

Check-in a partir das:	15:00
Check-out antes das:	12:00

Comodidades

Wi-Fi

Parque de estacionamento

Ar condicionado

Piscina

Receção 24h

Restaurante

Mais sobre Hotel Casa 57

Hotel Casa 57

Com uma localização conveniente no centro de Mérida, Hotel Casa 57 dispõe de acesso Wi-Fi gratuito em toda a propriedade, uma piscina exterior e estacionamento privado gratuito para os hóspedes que viajam de carro.

Avaliações de

Mencionado pelos viajantes

Viajante em família

Comentário: 21/10/2025

Hospedou-se em: 09/2025

Wonderful

After a bad experience in another hotel, Casa57 was a fresh air blow.
Rooms with acceptable space friendly and affordable staff and spoke English.
Piscina is not giant but we caught an Uber and in 30m we were on the beach in Progresso.
I asked for recommendations for a hairdresser that was given to me and was wonderful.
We went to a wedding and we haven't missed anything these days.
THANK YOU!

Resposta do hotel

Comentário: 22/10/2025

Oi Ana, muito obrigado pela sua avaliação! Ficamos felizes em saber que a Casa57 foi uma lufada de ar fresco para você. É ótimo saber que você aproveitou a estadia e que conseguimos ajudar com suas necessidades. Esperamos te ver novamente em breve!

Casal

Comentário: 06/01/2025

Hospedou-se em: 12/2024

A corner to remember

A good place to rest either as a couple or as a family as they have fun in the pool in the 1st. Flat and to the interior of the hotel.everything clean.attention good from what arrivedmonos delivered the antez room of the scheduled time and is food good amenities in the bathroom and spacious shower.of likewise good layers and without noises to be able to rest. It is nice to see how the person who keeps your room clean does his best to keep it. Although he is a slightly older person is very capable and efficient for all rooms. The staff makes every effort to arrange even the smallest detail that occurs, another plus has elevator although they are only 3 levels but well for people with some limitation to climb stairs. Attentive there is always coffee and in the mornings complimentary bread. They serve homemade breakfasts say, cravings type or American type but the young man with great care and good seasoning. Definitely a good place to rest and be away from the center. Except for the rooms that give wing street of the 2nd floor. and upstairs a nice terrace . a nice pool ,terrace and a comfortable and discreet breakfast. And safe surroundings. A good option to visit merida.

Resposta do hotel

Comentário: 08/01/2025

Estimado huésped, agradecemos mucho su comentario tan positivo acerca de su estancia en Hotel Casa 57. Nos alegra saber que disfrutó de nuestras instalaciones, especialmente de la piscina y la comodidad de sus habitaciones. Nuestro equipo se esfuerza diariamente por brindar el mejor servicio y es gratificante saber que notó su dedicación. Tomamos en cuenta sus observaciones sobre las habitaciones que dan a la calle, compartiremos sus comentarios para seguir mejorando. Siempre es un placer ofrecer café y pan de cortesía para que nuestros huéspedes se sientan como en casa. Lo esperamos nuevamente en su próximo viaje a Mérida, será un gusto recibirlo. ¡Saludos cordiales!

Casal

Comentário: 27/02/2025

Hospedou-se em: 02/2025

You get what you pay for

The hotel is well located close to historic center - walking distance to restaurants and bars .
Checking in is a bit laborious - lots of papers to read and sign,
Room is big enough comfortable size - floors were not clean as windows are open and stuff gets in - faucet in bathroom was very loose.
Asked for extra pillows - they said no - asked for ice - they said no - there are no hangers or hair dryer in the room .
Went down for breakfast - they said no we would have to pay the night before to get it

Resposta do hotel

Comentário: 03/03/2025

Dear guest, thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay. We take your comments seriously and will address the issues with our team to ensure a better experience for our guests in the future. Your feedback regarding the cleanliness, amenities, and service is valuable to us, and we will work on improving in these areas. We appreciate your insights and hope to have the opportunity to welcome you back for a more pleasant stay.

Casal

Comentário: 04/01/2025

Horrible service! They first gave us to a room which was fine upon entering but then we saw people’s clothes and shoes. We went back to reception. She said that her colleague made mistake and gave our room away to someone else without putting in the system. She gave us another room which was smelly like hell! I asked her to change or refund. She said its the only room left and she knows its smelly and she was sorry but she couldn’t do anything. She could only put us to another room the next day. She also refused to compensate. It was midnight. We had no local sim card so had no choice but to stay. At night there was lots of noise from boiler/machine so we couldn’t sleep. It ruined our holiday. They changed us to a different room next day but refused to compensate. We had to suffer at our own cost! The location is god and the room after changed was fine. But they made us suffer for their mistake yet refused to compensate! Such a shame for a hotel to behave like this! So if you don’t want surprise or ruin your holiday, try to avoid this hotel!

Viajante anónimo

Comentário: 28/11/2024

Hospedou-se em: 11/2024

The pictures that are posted do not portray the reality of the hotel. The hotel is just average, not very clean, found cockroaches upon arrival and there was no staff to clean the up so we had to do it ourselves. The pool area is unkempt and sad looking. The pillows are super uncomfortable, stuffed into too small pillowcases that make them stiff and hard. I was very very disappointed.