Best Windows
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Informações importantes
Check-in a partir das: | 14:00 |
|---|---|
Check-out antes das: | 11:00 |
Animais de estimação | Animais de estimação não permitidos |
Comodidades
Mais sobre Best Windows
Best Windows
Small and intimate, Best Windows offers exclusive suites set in Venice's 15-century Clock Tower, on St. Mark's Square. The Rialto Bridge is just a 10-minute walk away. Best Windows has large suites with LCD TV and en suite bathroom.
Comentário: 15/07/2025
Hospedou-se em: 04/2025
A short and very pleasant stay in Venice
Well maintained huge room on the first floor looking out at St Marco’s Basilica. We were in the thick of things. Stayed 3 nights and enjoyed evenings sitting listening to the music wafting from the restraints around the square. I can’t think of a better place to stay in Venice. The name does not lie! I would go back in a heartbeat.
Comentário: 06/08/2026
Hospedou-se em: 08/2026
Fantastic location. Avoid the buffet.
The staff who assisted us at the reception of the hotel to which it belongs (panada) was very friendly and one person accompanied us to the room.
The bathroom needs to be renovated, the shower head in particular.
We decided to go have breakfast at the hotel because in the center of Venice everything was quite expensive. ERROR. The buffet is a disaster, not because of the fact that all the guests go at the same time, as is logical because we are going to visit the city, but because:
- the waitresses are overwhelmed, they cannot keep up.
- they had more than half of the dining room closed, you could not sit down or you had to share a table with other guests you did not know.
- the buffet consists of industrial juice; ham, cheese, and salami; croissants, jams, and cereals. Whole milk or flavored yogurts.
- Zero fruit or protein of any other kind.
- No plant-based milk option.
Comentário: 15/02/2026
Hospedou-se em: 02/2026
No refund
Comentário: 18/01/2026
Hospedou-se em: 01/2026
Find another place to stay .
On the evening we checked in, the room temperature was set to 21°C, which was uncomfortably cold. We immediately went to reception and were told that the hotel uses a central system that allows staff to adjust room temperatures remotely. We were assured the issue would be fixed, so we returned to the room and went out, assuming the matter was resolved.
When we came back a few hours later, the temperature was still unchanged. We then called the emergency number left on the door and were again told the issue would be taken care of. By the next morning, the temperature had only increased to 22°C, which was still not comfortable.
We returned to reception the following morning and raised the issue again. Two staff members were sent to the room, but they only looked at the air conditioning unit, did not speak English, and clearly did not know why they were there. Nothing was adjusted, and the problem continued.
It took four visits to reception and multiple phone calls within less than 24 hours before the room temperature was finally brought to a comfortable level.
What made the situation worse was the attitude of one staff member, Paolo, who made dismissive and inappropriate comments, stating that the temperature was “comfortable for everyone” and implying that we should not complain given the price paid and the view. This was unprofessional and unnecessary.
A simple issue took far too long to resolve and caused unnecessary discomfort during our first night. While the location is great, the lack of effective support and the way the situation was handled left us very disappointed.
Comentário: 22/09/2025
Hospedou-se em: 09/2025
View of San Marco
Unfortunately 3 floors walk (no elevators) not convenient for anyone with knee problems
Also our room had the view of a building in a small alley
Excelente localização
Piazza San Marco 144, Basílica de São Marcos, Veneza, 30124, Itália|A 0,03 km do centro da cidade
Check-in e check-out
Check-in a partir das:
14:00
Check-out antes das:
11:00
Informações úteis
Animais de estimação não permitidos
Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.