Dan Carmel Haifa
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Informações importantes
Check-in a partir das: | 15:00 |
|---|---|
Check-out antes das: | 12:00 |
Animais de estimação | Animais de estimação não permitidos |
Comodidades
Mais sobre Dan Carmel Haifa
Dan Carmel Haifa
Dan Carmel Haifa Hotel oferece um serviço impecável e todas as facilidades necessárias para os visitantes. Caso necessite de transporte de ou para o aeroporto, o alojamento poderá organizá-lo antes da data de chegada.Desejo de relaxar? Aproveite ao máximo a sua visita em Dan Carmel Haifa Hotel com comodidades acessíveis, como serviço de quarto. No Dan Carmel Haifa Hotel , todos os quartos possuem comodidades e acessórios convenientes para garantir uma estadia confortável. Em alguns quartos do alojamento, os hóspedes podem usufruir da vantagem de ter ar condicionado ou serviço de roupa de cama para sua comodidade. Algumas das acomodações em Dan Carmel Haifa Hotel também incluem elementos de design exclusivos, como uma sala de estar separada ou até mesmo uma varanda ou terraço.Alguns quartos possuem recursos de diversão, como streaming de vídeo no quarto, jornal diário ou TV, proporcionando aos hóspedes uma estadia agradável. Em alguns quartos, o alojamento oferece aos visitantes acesso a bebidas no quarto. Dan Carmel Haifa Hotel oferece roupões de banho, toalhas ou secador de cabelo nos banheiros de quartos específicos. Comece o seu dia sem estresse em Dan Carmel Haifa Hotel já que o café da manhã é disponibilizado para você no local. Comece o dia sentindo-se revigorado e revigorado enquanto saboreia uma deliciosa xícara de café de qualidade disponível no café situado dentro do hotel.Dan Carmel Haifa Hotel oferece uma excelente variedade de comodidades de lazer para os hóspedes desfrutarem.Descontraia-se junto à piscina do alojamento e desfrute de um momento de lazer.
Comentário: 22/06/2026
Hospedou-se em: 06/2026
Amazing hotel experience
What really makes the hotel special is their focus on guest happiness. They think about everything , with plenty of activities for kids and adults.
Once again, our experience was beyond our expectations, and we loved and enjoyed every minute.
We highly recommend checking it out and enjoying everything the hotel has to offer
Resposta do hotel
Comentário: 24/06/2026
Thank you so much for your wonderful review and for choosing to return to Dan Carmel Hotel year after year.
It is truly rewarding to know that for eight consecutive years we have been able to provide you with memorable experiences.
We are delighted that you continue to enjoy the breathtaking views, comfortable rooms, delicious food, and the variety of activities for both children and adults.
Your kind words about our commitment to guest satisfaction mean a great deal to our team, as creating exceptional experiences is at the heart of everything we do.
We sincerely appreciate your recommendation and your loyalty.
We look forward to welcoming you back for many more enjoyable stays and creating even more special memories together
Best Regards,
Angelina Pugachov
Guest Experience Manager
Comentário: 20/08/2026
Hospedou-se em: 08/2026
The AC did not work properly. Had to drop the thermostat to 16.5 degrees C after midnight. Overnight it turned off. Was too warm. Desk said would have the manager address the problem. Also said I paid Hotels.com and he can’t give us a concession/discount.
Since 13-14 of August, we have not heard from the hotel.
They should stand behind the quality of their hotel when there is a problem or complaint. We love Israel and come multiple times every year. We stayed in Dan hotels in Eilat and Tel Aviv in years past.
Dan should stand behind the quality of its hotels.
Comentário: 16/08/2026
Hospedou-se em: 08/2026
Bad smell and bad attitude
Resposta do hotel
Comentário: 22/08/2026
Thank you for taking the time to share your detailed feedback.
While we are pleased that you enjoyed the beautiful view, swimming pool, and breakfast buffet, we are very sorry that other aspects of your experience did not meet your expectations.
Your comments regarding the room lock, room service, assistance with luggage, the lobby, and the billing issue are concerning and have been shared with the relevant managers for review. We also regret the frustration surrounding the Saturday dinner arrangements and understand how this affected your family’s evening.
This is certainly not the overall impression we wish our guests to leave with.
We appreciate your feedback, as it helps us identify areas requiring attention and improvement, and we hope you will consider giving us another opportunity to provide you and your family with a much better experience.
Warm regards,
Angelina Pugachov
Guest Experience Manager
Comentário: 11/08/2026
Hospedou-se em: 08/2026
Worst and most annoying.
No proper treatment.
Resposta do hotel
Comentário: 18/08/2026
תודה ששיתפת אותנו בחווייתך. אנו מתנצלים על ההמתנה הממושכת לקבלת החדר ועל התחושה שלא קיבלת יחס הולם במהלך ההמתנה. זו בהחלט אינה החוויה שאנו שואפים להעניק לאורחינו.
המשוב שלך חשוב לנו, והנושא ייבדק מול הצוותים הרלוונטיים על מנת שנוכל ללמוד ולשפר את השירות.
אנו מקווים שתינתן לנו הזדמנות לשנות את הר ושם ולהעניק לך חוויית אירוח נעימה ומוצלחת יותר.
בברכה,
אנג'לינה פוגצ'וב
מנהלת חווית אורח
IL
Comentário: 10/08/2026
Hospedou-se em: 08/2026
Disappointing experience mainly due to the management's approach
We arrived on Saturday as a family booking three rooms. We knew in advance that the room reception was starting at 5 p.m., so we arrived earlier, left our luggage and went for a walk around the city.
When we returned, two of the three rooms were already ready and the third was not yet. The reception representative was very serviceful and promised to try to promote the room for us. We explained that we are completely flexible, do not have to be on the same floor and we can also find a different solution.
At around 15:30, we returned to check and found out that the room was still untreated.
We turned to a senior manager named Lior, and unfortunately his behavior made the situation much more unpleasant. Instead of trying to figure out what we were told and find a solution, we got reactions like "who told you this was new here" and "she just told you."
My wife felt that the treatment she received from him was disrespectful and disrespectful, so much so that she wanted to leave the hotel. Then we turned back and explained that our experience was damaged and we asked for some kind of treatment or gesture from the hotel.
We were even told by a hotel representative that Lior was about to leave the hotel in about a week, and that he didn't really care about how he spoke.
It is important to emphasize that the problem for us was not the fact that the room was not ready before the official check-in time. We knew the rooms were accepted from 5 p.m. The disappointment came from the promises we were given, from the handling of the case, and especially from how we were treated after we sought help.
From the Dan Hotel we expected a higher level of service and a real attempt to repair a damaged experience. Sometimes a small gesture and the right attitude can completely change the feeling.
Resposta do hotel
Comentário: 22/08/2026
תודה ששיתפתם את התרשמותכם.
חשוב לנו לדייק במספר נקודות בנוגע להשתלשלות האירועים.
טרם ההגעה עודכנתם כי בשבת קבלת החדרים הינה החל מהשעה 18:00. בפועל, שלושת החדרים שהוזמנו עבורכם נמסרו עוד לפני שעת הצ'ק-אין הרשמית, כאשר החדר שלך היה מוכן מעט מאוחר יותר משני החדרים האחרים.
בנוסף, ביררנו את הדברים מול הצוות ולא נמצא כי נאמר לכם שהמנהל המדובר שלא אכפת לו מאופן התנהלותו.
מדובר בעובד ותיק ומוערך, אשר אנו מקבלים באופן שוטף משובים חיוביים ומחמאות רבות על שירותו.
אנו מכבדים את תחושתכם ואת האופן שבו חוויתם את השיח באותו היום, אך לצד זאת חשוב לנו שהעובדות והשתלשלות האירועים יוצגו באופן מדויק והוגן.
צר לנו שלא הצלחנו בזמן אמת לשנות את התחושה שנוצרה .
אנו מקווים שתבחרו לתת לנו הזדמנות נוספת להעניק לכם חוויית אירוח מהנה יותר.
בברכה,
אנג'לינה פוגצ'וב
מנהלת חווית אורח
Excelente localização
85-87 Hanassi Avenue, Carmel District, Haifa, 34642, Israel|A 2,5 km do centro da cidade
Check-in e check-out
Check-in a partir das:
15:00
Check-out antes das:
12:00
Informações úteis
Animais de estimação não permitidos
Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.