Ruby River Hotel
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Informações importantes
Check-in a partir das: | 16:00 |
|---|---|
Check-out antes das: | 11:00 |
Animais de estimação | Animais de estimação permitidos com um custo extra |
Crianças | As crianças são bem-vindas neste hotel |
Comodidades
Wi-Fi
Parque de estacionamento
Ar condicionado
Piscina
Centro de fitness
Receção 24h
Mais sobre Ruby River Hotel
Ruby River Hotel
A apenas 5 minutos de carro do centro de Spokane, este hotel em Washington oferece uma piscina externa sazonal e uma grande banheira de hidromassagem disponível o ano todo.
Avaliações de 
Viajante em família
Comentário: 04/08/2026
50th Anniversary Party
Rochelle was an amazing Banquet Captain. The atmosphere and views were unmatched. Even with the fires their service did not lack. The room was the perfect size for our family and friends. What a beautiful event for my parent's 50th Anniversary Party! Andrew was a great salesperson as well. No haggling and the food prices were reasonable. Everyone at the event was impressed.
Resposta do hotel
Comentário: 05/08/2026
Dear Elizabeth,
Thank you so much for the fantastic review and what a special occasion to celebrate! We're so honored you chose us to host your parents' 50th Anniversary Party, and we're thrilled it was such a beautiful event.
Rochelle and Andrew will be delighted to hear they made such an impression. Rochelle takes real pride in captaining a seamless event, and Andrew always aims to make the planning easy and straightforward. It means a great deal to know the atmosphere, the views, the room, and the food all came together perfectly for your family and friends, and that our team's service shone through even during a challenging time in the area.
Congratulations again to your parents on 50 wonderful years. We'd be delighted to help you create more special memories on your next visit!
Sincerely,
Guest Experience Team - Ruby Hospitality
Thank you so much for the fantastic review and what a special occasion to celebrate! We're so honored you chose us to host your parents' 50th Anniversary Party, and we're thrilled it was such a beautiful event.
Rochelle and Andrew will be delighted to hear they made such an impression. Rochelle takes real pride in captaining a seamless event, and Andrew always aims to make the planning easy and straightforward. It means a great deal to know the atmosphere, the views, the room, and the food all came together perfectly for your family and friends, and that our team's service shone through even during a challenging time in the area.
Congratulations again to your parents on 50 wonderful years. We'd be delighted to help you create more special memories on your next visit!
Sincerely,
Guest Experience Team - Ruby Hospitality
Casal
CA
Comentário: 09/08/2026
Worst hotel experience of our road trip this summer
Where to start...
This was a one night stay in the middle of our road trip this Summer. First we were placed in a king room in the 600 wing that had construction outside. We didn't mind that, but if we weren't going to have access to the 'balcony' area we thought there should have been some sort of discount. There was none. We immediately noticed the toilet seat was broken and slipping off the top of the toilet after entering the room and unpacking. There is no phone to use to call the front desk and my texts didn't seem to be going through. So, we trudged all the way back. They could only switch us to a double queen (in the 600 wing still without access to the balcony due to construction) and gave us new cards - saying we'd still have access to the old room in order to move our luggage, etc. After walking all the way back to the room, the old cards did NOT work and forced us to yet again walk up to the front desk. This is a long walk and at this point our tempers were fraying. Eventually, a worker came by and let me into the room while my partner was up at the front desk to let me start taking luggage out and transfer it all.
The next issue we had was with the dining. There was a party of 20+ placed next to us and another couple and the noise level went through the roof. The other party asked to be moved because they, "couldn't hear themselves think". We rushed through dinner and just left. This could have been handled better...a party that large perhaps could be in one of the private rooms? Maybe more waiters? Our server (Daniel) got slammed with the large party and once they were seated didn't have much time to service the other tables in his section. Making the service poor for us and the others. It’s totally NOT his fault, but it was whoever is running the restaurant or allowing very large parties like that in the main dining area without extra help.
The 3rd problem - sleep quality was poor due to people walking down the hallways near our 2nd room yelling, whooping and making all sorts of noise deep into the night and wee hours of the morning. (The 2nd room was close to the ice maker, etc.) The first room fiasco should have triggered management to 'make it right'. A small discount or a voucher for a free breakfast or something at the onsite restaurant. Nothing was offered.
I will not be staying here again when going through Spokane on our vacations in the future.
This was a one night stay in the middle of our road trip this Summer. First we were placed in a king room in the 600 wing that had construction outside. We didn't mind that, but if we weren't going to have access to the 'balcony' area we thought there should have been some sort of discount. There was none. We immediately noticed the toilet seat was broken and slipping off the top of the toilet after entering the room and unpacking. There is no phone to use to call the front desk and my texts didn't seem to be going through. So, we trudged all the way back. They could only switch us to a double queen (in the 600 wing still without access to the balcony due to construction) and gave us new cards - saying we'd still have access to the old room in order to move our luggage, etc. After walking all the way back to the room, the old cards did NOT work and forced us to yet again walk up to the front desk. This is a long walk and at this point our tempers were fraying. Eventually, a worker came by and let me into the room while my partner was up at the front desk to let me start taking luggage out and transfer it all.
The next issue we had was with the dining. There was a party of 20+ placed next to us and another couple and the noise level went through the roof. The other party asked to be moved because they, "couldn't hear themselves think". We rushed through dinner and just left. This could have been handled better...a party that large perhaps could be in one of the private rooms? Maybe more waiters? Our server (Daniel) got slammed with the large party and once they were seated didn't have much time to service the other tables in his section. Making the service poor for us and the others. It’s totally NOT his fault, but it was whoever is running the restaurant or allowing very large parties like that in the main dining area without extra help.
The 3rd problem - sleep quality was poor due to people walking down the hallways near our 2nd room yelling, whooping and making all sorts of noise deep into the night and wee hours of the morning. (The 2nd room was close to the ice maker, etc.) The first room fiasco should have triggered management to 'make it right'. A small discount or a voucher for a free breakfast or something at the onsite restaurant. Nothing was offered.
I will not be staying here again when going through Spokane on our vacations in the future.
Resposta do hotel
Comentário: 12/08/2026
Dear Guest,
Thank you for taking the time to share your experience with us. We truly value detailed feedback like yours, and we're grateful you chose to stay with us during your summer road trip.
We understand this visit didn't unfold the way you'd hoped, and we appreciate your patience throughout. Please know your comments about your room, our dining experience, and overall comfort have been heard, and we take them to heart as we continually work to enhance every aspect of a guest's stay. We're especially glad you recognized the effort our team members put in, and we're committed to making each visit as smooth and enjoyable as possible.
We hope you'll give us another chance to deliver the experience you deserve on a future trip through Spokane.
Sincerely,
Guest Experience Team - Ruby Hospitality
Thank you for taking the time to share your experience with us. We truly value detailed feedback like yours, and we're grateful you chose to stay with us during your summer road trip.
We understand this visit didn't unfold the way you'd hoped, and we appreciate your patience throughout. Please know your comments about your room, our dining experience, and overall comfort have been heard, and we take them to heart as we continually work to enhance every aspect of a guest's stay. We're especially glad you recognized the effort our team members put in, and we're committed to making each visit as smooth and enjoyable as possible.
We hope you'll give us another chance to deliver the experience you deserve on a future trip through Spokane.
Sincerely,
Guest Experience Team - Ruby Hospitality
Viajante anónimo
Comentário: 07/08/2026
Hospedou-se em: 08/2026
Poolside rooms are ideal if you have anyone using the pool area much. Clean, modern, nice. Sometimes the pool and hot tub can be a little crowded on weekends.
Viajante anónimo
Comentário: 08/08/2026
Hospedou-se em: 08/2026
Coffee maker was defective. Exchange second day should have been taken care of before renting room
Viajante anónimo
Comentário: 03/08/2026
Hospedou-se em: 07/2026
I thought the room view was amazing. The saltwater pool was great. I love the cleaning stuff. They were very sweet. We only had one issue with the front desk. We arrive late or exactly early in the morning and we had a bit of a rough day that day when we came to the red Ruby, the doors were closed with a sign saying they were closed, but we had to ring a bell. The person was obviously on a break or not there and wasn’t very helpful to us. He didn’t even tell us any of the amenities of this hotel and felt very unwelcome. Other than that however, I would stay there again and arrive earlier. It was an amazing experience, so thank you so much.
Excelente localização
700 N Division St, Spokane, 99202, Estados Unidos|A 0,76 km do centro da cidade
Check-in e check-out
Check-in a partir das:
16:00
Check-out antes das:
11:00
Informações úteis
As crianças são bem-vindas neste hotel
Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.
Para mais informações sobre como adicionar um berço, entre em contacto com o hotel.
Animais de estimação permitidos com um custo extra
Em resposta ao Coronavírus (COVID-19), este alojamento está a tomar medidas de segurança e higienização adicionais. Os hóspedes com menos de 18 anos só podem fazer o check-in se acompanhados por um dos pais ou tutor legal. A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.
Este hotel aceita os seguintes métodos de pagamento:
Ruby River Hotel: Perguntas Frequentes
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