Barceló Emperatriz

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Informações importantes

Check-in a partir das:
15:00
Check-out antes das:
12:00
Animais de estimação
Animais de estimação não permitidos

Comodidades

Wi-Fi
Parque de estacionamento
Ar condicionado
Transfer de aeroporto
Piscina
Centro de fitness

Mais sobre Barceló Emperatriz

Barceló Emperatriz

Localizado no centro da área de Salamanca, ao lado da Avenida Paseo de la Castellana e da Calle Serrano, este hotel é perfeito para viagens de negócios e lazer.

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Mencionado pelos viajantes
Viajante em família

Comentário: 02/09/2026

Hospedou-se em: 09/2026

Great Hotel with Modern Amenities

We really enjoyed our recent stay. The hotel is very well maintained, with updated features and a comfortable, modern feel. It’s a bit of a walk to Gran Vía, so we opted to take taxis instead. We felt Madrid taxis were reasonably priced, making it an easy and convenient option.
One thing I particularly appreciated was the selection of bathroom amenities, including a toothbrush, comb, sewing kit, and other thoughtful extras. These are small touches that seem to be offered less and less at hotels and were a nice surprise.
As with many European hotels, the lighting in the room could be better—it was a little too dim for our liking. The hotel also has a good selection of restaurant and bar options, and there are several excellent choices just around the corner as well.
Overall, we had a very nice stay and would definitely stay here again. Shout out to the bellman, whose name I didn’t get, so welcoming and kind

Resposta do hotel

Comentário: 04/09/2026

Dear Guest,
Thank you for reviewing your visit to our hotel.
It is wonderful to know you enjoyed your recent stay and found the hotel well maintained with a comfortable, modern feel.
We are also delighted that the bathroom amenities were such a pleasant surprise. Thoughtful extras like a toothbrush, comb and sewing kit are details we take pride in offering, and it is gratifying that they made a difference for you.
That said, we are sorry that the lighting in your room felt too dim. Our team is always available to assist with preferences such as these, and we would have been glad to help find a solution during your stay. We also understand that the walk to Gran Vía did not suit you on this occasion, though we are pleased to hear that the city's taxis provided a convenient alternative.
Nonetheless, it is lovely that you appreciated our restaurant and bar selection, and that the dining choices around the corner added to your experience. We are especially proud of our bellman, whose warm and kind welcome clearly left a lasting impression. We will be sure to share your kind words with him.
Finally, knowing you would happily return means a great deal to us, and we are glad that your time here in the Salamanca neighbourhood felt so rewarding.
We look forward to welcoming you again soon.
Best wishes,
Equipo Barceló Emperatriz
Casal

Comentário: 03/09/2026

Hospedou-se em: 08/2026

Buyer beware.

Very unhappy with the stay. I was told this was a clean hotel but when staying there, there was an infestation of BED BUGS. This was reported to management but they chose to cover it up.
Outro

Comentário: 27/08/2026

Hospedou-se em: 08/2026

Very pleasant stay

We really enjoyed our stay at Barcelo Emperatriz. The staff was exceptionally kind and welcoming throughout our stay. Most importantly, when one of us wasn’t feeling well one day, the staff went above and beyond to make sure we were comfortable and well taken care of. The rooms were well-maintained and very clean. Breakfast was great with variety of options. The hotel is not walking distance to the main attractions but just a short taxi ride away. It is in a quieter area of Madrid, which I personally enjoyed.

Resposta do hotel

Comentário: 28/08/2026

Dear Shami,
Thank you for reviewing your visit to our hotel.
We are delighted that you felt so well looked after by our team, whose kindness and welcoming spirit made a lasting impression on your stay.
It is especially meaningful to know that when one of you was feeling unwell, our staff went above and beyond to ensure your comfort. Your wellbeing is always our priority, and we are glad that care made a difference during your time with us.
We are also pleased that you appreciated the cleanliness and upkeep of your room, as well as the variety offered at breakfast. Our Mutis restaurant team takes great pride in preparing a buffet that caters to different tastes, and it is rewarding to hear it started your day on the right note.
Even so, we note your observation about the distance to the main attractions. While our location in the Salamanca neighbourhood places us in a more serene part of Madrid, we understand that a short taxi ride may not suit every itinerary.
Nonetheless, it is lovely that you enjoyed the quieter setting. The calm atmosphere of the area, close to Paseo de la Castellana, offers a peaceful retreat after a day exploring the city, and we are happy this resonated with you.
We look forward to welcoming you again soon.
Best wishes,
Equipo Barceló Emperatriz
Outro

Comentário: 23/08/2026

Hospedou-se em: 08/2026

VERY SATISFIED

Generally pleasant, helpful and courteous personnel. Had a good stay just like in August 2025. Breakfast is hearty.

Resposta do hotel

Comentário: 24/08/2026

Dear Guest,
Thank you for choosing our hotel and for taking the time to write a review.
We truly appreciate your warm comments about your visit. It means a lot to our whole team to hear that you found the staff courteous and supportive throughout your time with us.
Your remarks about our varied breakfast selection, as well as your consistent choice to return to our hotel, fill us with gratitude. We are grateful that our rooms, high standards of cleanliness, central location and the overall quality of our services all contributed to another memorable stay for you.
It is wonderful to learn that our team's dedication made your visit just as enjoyable as on your previous trip in August 2025.
We look forward to welcoming you back.
Kind regards,
Equipo Barceló Emperatriz
Viajante anónimo

Comentário: 17/08/2026

Hospedou-se em: 08/2026

Great location and the staff is very attentive. We had an issue with the air conditioner but they immediately fix it by giving us a beautiful and bigger room. I would for sure go back.

Excelente localização

4,7

C. de López de Hoyos, 4, Salamanca, Madrid, 28006, Espanha|A 2,41 km do centro da cidade

Check-in e check-out

Check-in a partir das:

15:00

Check-out antes das:

12:00

Informações úteis

Animais de estimação

Animais de estimação não permitidos

Informações importantes sobre a cidade
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Camas extra

Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.

Barceló Emperatriz: Perguntas Frequentes

O hotel Barceló Emperatriz fica a 2.4 quilómetros de distância do centro da cidade de Madrid.
O hotel Barceló Emperatriz fica em Madrid, Espanha, e fica a 2.4 quilómetros do centro da cidade de Madrid.
No hotel Barceló Emperatriz é possível fazer o check-in a partir das 15:00 e terá de fazer o check-out antes das 12:00.
Sim, o hotel Barceló Emperatriz tem parque de estacionamento disponível.
Sim, o hotel Barceló Emperatriz tem um restaurante.