Krystal Palace Douala
+ 37
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Informações importantes
Check-in a partir das: | 14:00 |
|---|---|
Check-out antes das: | 11:00 |
Animais de estimação | Animais de estimação não permitidos |
Mais sobre Krystal Palace Douala
Krystal Palace Douala
Krystal Palace Douala situa-se em Douala, a 49 km de Tiko Golf Club, e dispõe de acomodações com uma piscina exterior, estacionamento privado gratuito, um terraço e um restaurante.
Avaliações de 
Viajante de negócios
NG
Comentário: 30/03/2026
Hospedou-se em: 03/2026
Excellent Choice
Perhaps the best place I've stayed in, in Cameroon. Krystal Palace Douala reeks of class. The structure kind of reminds me of my stay at Novotel Nairobi Westlands. I spent two nights at the property. On the first night I was on the third floor. Room was comfy. Sleep quality was excellent. Views are okay. Later, I went a floor higher, although I would have preferred a floor much higher than the fourth. The room was definitely better by design. I thought there was a big mistake when I didn't initially locate where to plug my phone. I was used to bedside drawers and didn't realise the decor was not a drawer — and sockets were underneath. Would prefer the sockets were higher though. That's about the only snag for me.
Food was nice. Buffer breakfast with loads of options to choose from. Staff were courteous and well trained. The property is quite big and it has a whole lot of facilities, even for children.
It has an in-house nightclub and so much more. WiFi worked very well... Really lovely place.
Food was nice. Buffer breakfast with loads of options to choose from. Staff were courteous and well trained. The property is quite big and it has a whole lot of facilities, even for children.
It has an in-house nightclub and so much more. WiFi worked very well... Really lovely place.
Resposta do hotel
Comentário: 13/04/2026
Dear Mr. Niyi David,
Thank you so much for this wonderful and detailed review! We are truly delighted to read that your stay at Krystal Palace Douala left such a positive impression — and the comparison to Novotel Nairobi Westlands is a lovely compliment that we genuinely appreciate.
We are pleased to know that you enjoyed the comfort of our rooms, the quality of our breakfast buffet, and the warm service from our team. Our staff works hard to create an environment that is both professional and welcoming, and feedback like yours is a great source of motivation for all of us.
Your observation regarding the socket placement is very valuable. We understand how important convenience is, especially for our guests who travel with multiple devices, and we have taken note of your suggestion for future improvements.
We hope to welcome you back soon — perhaps this time on one of our higher floors! — for another memorable experience.
Warm regards,
Irma EBENE, Guest Relations Supervisor
Thank you so much for this wonderful and detailed review! We are truly delighted to read that your stay at Krystal Palace Douala left such a positive impression — and the comparison to Novotel Nairobi Westlands is a lovely compliment that we genuinely appreciate.
We are pleased to know that you enjoyed the comfort of our rooms, the quality of our breakfast buffet, and the warm service from our team. Our staff works hard to create an environment that is both professional and welcoming, and feedback like yours is a great source of motivation for all of us.
Your observation regarding the socket placement is very valuable. We understand how important convenience is, especially for our guests who travel with multiple devices, and we have taken note of your suggestion for future improvements.
We hope to welcome you back soon — perhaps this time on one of our higher floors! — for another memorable experience.
Warm regards,
Irma EBENE, Guest Relations Supervisor
Viajante em família
Comentário: 01/07/2026
Hospedou-se em: 06/2026
Great option in Douala!
We spent a night here before our return flight and my kid & I loved it!
Service is good, especially at breakfast, which was absolutely fantastic btw!
The amenities in the hotel were good, complimentary drinks were a nice touch.
Hotel room was OK too, and my kid loved the bathtub!
My only suggestion is to get rid of the strong mold smell in the corridor and the room.
To me, this a good, cheaper alternative to the K Hotel where I also stayed.
Service is good, especially at breakfast, which was absolutely fantastic btw!
The amenities in the hotel were good, complimentary drinks were a nice touch.
Hotel room was OK too, and my kid loved the bathtub!
My only suggestion is to get rid of the strong mold smell in the corridor and the room.
To me, this a good, cheaper alternative to the K Hotel where I also stayed.
Viajante a solo
Comentário: 30/06/2026
Hospedou-se em: 06/2026
KRYSTAL PALACE STAY
We had an excellent stay at the Krystal Palace Hotel, and I want to recognize several employees who made our visit truly memorable.
A special thank you to Michal, the Front Desk Manager, for the warm welcome and smooth check-in. Michal was professional, friendly, and made us feel valued from the moment we arrived.
I'd also like to recognize Fabrice, the Bar Manager/Bartender, along with Anuio, Agnes Fule, Djoukouo Kouoh, and Jestyka. Every one of them went above and beyond to provide outstanding customer service. They were attentive, welcoming, accommodating, and always had a positive attitude. Their genuine kindness and willingness to help made our stay even more enjoyable.
It is rare to find a team so dedicated to making guests feel comfortable and appreciated. Their exceptional service is a credit to the hotel, and I hope management recognizes them for their hard work.
Thank you all for making our stay such a wonderful experience. We would happily stay here again and highly recommend the Krystal Palace Hotel to anyone looking for excellent hospitality.
A special thank you to Michal, the Front Desk Manager, for the warm welcome and smooth check-in. Michal was professional, friendly, and made us feel valued from the moment we arrived.
I'd also like to recognize Fabrice, the Bar Manager/Bartender, along with Anuio, Agnes Fule, Djoukouo Kouoh, and Jestyka. Every one of them went above and beyond to provide outstanding customer service. They were attentive, welcoming, accommodating, and always had a positive attitude. Their genuine kindness and willingness to help made our stay even more enjoyable.
It is rare to find a team so dedicated to making guests feel comfortable and appreciated. Their exceptional service is a credit to the hotel, and I hope management recognizes them for their hard work.
Thank you all for making our stay such a wonderful experience. We would happily stay here again and highly recommend the Krystal Palace Hotel to anyone looking for excellent hospitality.
Viajante de grupo
Comentário: 22/06/2026
Hospedou-se em: 06/2026
Very welcoming hotel, clean and well-located
Very nice hotel
Reception and staff are very kind, smiling, and helpful
Room is very clean
Cafeteria: full of good things to discover
Reception and staff are very kind, smiling, and helpful
Room is very clean
Cafeteria: full of good things to discover
Viajante de negócios
Comentário: 15/12/2025
Hospedou-se em: 12/2025
Excellence and Class
My event went well at Krystal Palace. Thank you for so much giving me the best experience with my guests. We had the best time at your event hall.
Resposta do hotel
Comentário: 13/04/2026
Dear Mr. Tchoungong,
Thank you for this wonderful feedback! We are so glad your event was a success and that you and your guests had a great time in our event hall. It was truly our pleasure to be part of such a special occasion.
We hope to welcome you back at Krystal Palace for many more memorable moments!
Warm regards,
Irma EBENE
Guest Relations Supervisor
Thank you for this wonderful feedback! We are so glad your event was a success and that you and your guests had a great time in our event hall. It was truly our pleasure to be part of such a special occasion.
We hope to welcome you back at Krystal Palace for many more memorable moments!
Warm regards,
Irma EBENE
Guest Relations Supervisor
Excelente localização
Boulevard de la Liberté, Duala, BP3633, Camarões|A 2,39 km do centro da cidade
Check-in e check-out
Check-in a partir das:
14:00
Check-out antes das:
11:00
Informações úteis
Animais de estimação não permitidos
Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.
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