Hotel Marinela Sofia

Name: Hotel Marinela Sofia
Address: 100 James Bourchier Blvd, Sófia, 1407, Bulgária, Sófia, 1407, Bulgária

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Informações importantes

Check-in a partir das:	15:00
Check-out antes das:	12:00
Animais de estimação	Animais de estimação permitidos com um custo extra

Comodidades

Wi-Fi

Parque de estacionamento

Ar condicionado

Transfer de aeroporto

Piscina

Centro de fitness

Mais sobre Hotel Marinela Sofia

Hotel Marinela Sofia

É tomado muito cuidado para garantir que os hóspedes experimentem conforto através de serviços e comodidades de primeira linha. Permaneça conectado durante sua visita utilizando o acesso gratuito à Internet disponível.Para facilitar a sua chegada e partida, você pode pré-reservar os serviços de transfer do aeroporto antes do check-in. Os serviços de transporte oferecidos no alojamento garantem uma exploração sem esforço de Sófia.Para os hóspedes com veículo próprio, há estacionamento disponível. Serviços de recepção, como serviço de concierge, estão disponíveis para atender às suas necessidades. No alojamento, o serviço de bilheteira pode ainda auxiliá-lo na reserva de bilhetes e na garantia de atividades de lazer e aventuras.Viajar com o mínimo de bagagem é possível em Hotel Marinela Sofia , pois o serviço de lavanderia da acomodação garante que suas roupas permaneçam frescas.Sua estadia será confortável com a presença do serviço de quarto como comodidade no quarto para seu relaxamento e diversão. É permitido fumar apenas nas zonas específicas para fumantes alocadas pelo alojamento. Um delicioso café da manhã é a maneira perfeita de começar o dia, e pelo menos Hotel Marinela Sofia , você sempre pode saborear uma refeição deliciosa no local.Várias excelentes ofertas de refeições no alojamento garantem que opções atraentes e de fácil acesso estejam constantemente disponíveis. Uma noite passada nas instalações de entretenimento do hotel pode ser tão divertida quanto se aventurar com seus companheiros de aventura. No Hotel Marinela Sofia , os hóspedes podem aproveitar as deliciosas instalações recreativas oferecidas para seu entretenimento. Termine os seus dias com total tranquilidade, visitando as instalações do spa para o máximo relaxamento.Todos os dias no alojamento mergulhe nas águas revigorantes da piscina, perfeitas para um mergulho rejuvenescedor ou uma série de voltas revitalizantes.No alojamento, desfrute de uma experiência descontraída de bebidas no bar da piscina, saboreando um cocktail relaxante.Para quem não quer pular a rotina de exercícios, visitar a academia da acomodação garante a manutenção da vitalidade e do bem-estar.

Avaliações de

Mencionado pelos viajantes

Viajante de negócios

Comentário: 31/05/2026

Hospedou-se em: 05/2026

Stay if you like noise

Location itself has nothing significant nearby. About 20 minutes walk to the national palace of culture or 30 min walk to the Vitosha Boulevard shopping area.
Room of decent size with 2 single beds. Aircon was central set at fan mode, which made room very hot during day. Opened the window but it was very noisy even on 14th floor - there was much partying and people screaming and cars honking. Some of that partying even took place at 3 am in the room and corridors -- my colleague called twice to hotel reception at 3 am but to no avail. So the hotel atmosphere leaves much to be desired.
Room has a fridge, but it gets powered off when you take out the room card -- had to throw 2 bottles of fresh milk after they sat at room temp for a whole day.
Breakfast was the same for all 6 days - scrambled eggs, bacon, 2 types of sausages. Coffee from machine. Various breads and pastries available but all cold. Fruit juice machine of variable performance - on 2 occasions my orange juice separated into 2 parts.
Bathroom of decent size. But shower water pressure for warm water was very low.
Cleanliness in general has room for improvement - carpets and lift were quite dirty.
Only positive at this hotel - there is a decent Japanese restaurant Umami which is located with outside seating in the garden with a pond - can see swans, mandarins, and peacocks.

Viajante de grupo

Comentário: 13/08/2026

Hospedou-se em: 08/2026

Lobby bar service

The hotel itself looks impressive, but unfortunately, the service is absolutely unacceptable for a five-star property.
The staff are clearly not up to the standards expected of a hotel of this category. In fact, some of their behaviour was so unprofessional that the management should seriously consider whether these employees are suitable to work in a five-star environment.
When we asked the staff at the lounge bar to rearrange a table, they reacted with obvious irritation and made us feel as though we were an inconvenience simply for making a perfectly reasonable request. This is completely unacceptable in a five-star hotel, where courtesy and professionalism should be the bare minimum.
The following evening, another member of staff was talking to us while smoking and repeatedly blowing cigarette smoke directly into our faces. This is not only extremely rude but totally unacceptable behaviour for hotel staff dealing with guests.
There were six of us, yet only four dishes were served. We had to wait an unreasonable amount of time for the remaining two. We also asked for water and were served boiling-hot water instead. These are basic elements of service that should never go wrong in a five-star hotel.
The contrast between the impressive appearance of the hotel and the appalling level of service is astonishing.
Quite frankly, this was not five-star service, not even close. The attitude, professionalism and basic level of customer care were more appropriate for a zero-star establishment. If the management genuinely wants to maintain a five-star reputation, the staff's attitude and level of service need to be completely overhauled.

Casal

Comentário: 10/08/2026

Hospedou-se em: 08/2026

Advance payment

Payment for the stay was requested in advance. At the reception there were two girls who asked for payment. Never happened in any hotel. Aside from the fact that we paid for a 4-star hotel and it had absolutely nothing of a 4-star, calling it 3 stars is a compliment. The only note of praise is for the restaurant, the waiter was an exquisite person.

Viajante de grupo

Comentário: 14/07/2026

Hospedou-se em: 06/2026

A service disaster in a beautiful 5-star hotel

On June 5th, we were on the Nautalia Cultural Routes trip at this hotel; I must say that the hotel was beautiful and 5-star, but the service and staff attention were abysmal. In most of the rooms, the sheets were dirty; after complaining and waiting more than an hour, they changed their rooms, and more sheets were not only dirty but also stained with blood. This happened to about 10 people in the group; there were 37 of us. At dinner, we had water included, but when asking for beer, wine, or soft drinks, they told us all that they could not give us anything, not even if we paid for it. In short, a service disaster. On the return trip, we did not go back to this hotel, and they took us to the Hilton, which was very good, clean, and without problems.

Viajante de grupo

Comentário: 08/06/2026

Hospedou-se em: 06/2026

If I had known.

Do not go to the pool; it is dangerous. If you enter, you will not be able to get out; the ladder is made of pipes! The tiles surrounding it are slippery.
If you expect kindness from the employees, change hotels.
Little food. Too many stars, I take away at least two.