Complex Nero
Encontre o melhor hotel em Smolyan para as suas datas, por preço ou preferência
Compare oportunidades de Complex Nero em centenas de sites, tudo num só lugar
Procure uma oportunidade com cancelamento gratuito ou excelentes classificações
Comparar quartos e preços
Comparamos centenas de sites para garantir a melhor oferta
Informações importantes
Check-in a partir das: | 15:00 |
|---|---|
Check-out antes das: | 12:00 |
Comodidades
Wi-Fi
Parque de estacionamento
Transfer de aeroporto
Piscina
Centro de fitness
Spa
Mais sobre Complex Nero
Complex Nero
Providenciando vista do jardim em Pamporovo, Complex Nero dispõe de acomodações, um centro de fitness, um jardim, um salão partilhado, um terraço e um restaurante.
Avaliações de 
Casal
Comentário: 31/08/2025
Hospedou-se em: 08/2025
Relax and enjoy
I think the hotel it's very nice and friendly. It's not a luxury place but for what we got was a comfortable and clean room. All the places were we ben was cleaning and staff was very friendly. Also was great value for money.
Viajante em família
RO
Comentário: 02/03/2025
Hospedou-se em: 02/2025
Don't spoil the vacation by staying here!
Plus
- the view from the camera
- the heat
Minus
- they have a problem with the cleaning services, in our second day the room was not clean and the towels weren’t changed so I went to the reception and the receptionist who doesn’t know English, said somehow that they don’t clean, so I asked for the manager and a very young guy appeared and he said that they clean and change towels once every 3 days and that he has experience in the hotel business and he did that in others places. Anyway, after a really long confrontation they cleaned and changed the towels
- the towels were stained every day and smelled very bad and this happened to our friends who were staying there also
- the ice outside was never cleaned, the stairs with ice are very dangerous and one day I felt on them, so be very careful
- the breakfast was pour and every day the sam e food, the coffee terrible and the restaurant area is small and we had to wait to find a table
- the food from restaurant is not that great
- the employees don’t speak English and they are not helpful
- the pool is not that clean, and the water is not heated
- the view from the camera
- the heat
Minus
- they have a problem with the cleaning services, in our second day the room was not clean and the towels weren’t changed so I went to the reception and the receptionist who doesn’t know English, said somehow that they don’t clean, so I asked for the manager and a very young guy appeared and he said that they clean and change towels once every 3 days and that he has experience in the hotel business and he did that in others places. Anyway, after a really long confrontation they cleaned and changed the towels
- the towels were stained every day and smelled very bad and this happened to our friends who were staying there also
- the ice outside was never cleaned, the stairs with ice are very dangerous and one day I felt on them, so be very careful
- the breakfast was pour and every day the sam e food, the coffee terrible and the restaurant area is small and we had to wait to find a table
- the food from restaurant is not that great
- the employees don’t speak English and they are not helpful
- the pool is not that clean, and the water is not heated
Viajante em família
Comentário: 01/03/2025
Hospedou-se em: 02/2025
FUYEZ
If you like noise and I don’t care then this hotel is for you. For those looking for comfort, cleanliness and tranquility pass your way.
The staff are friendly and want to do well , what is wrong at all is the management who for example, wanting to party in the lobby turn up the sound at 2:30 in the morning and wake up the whole hotel.
You can get off: a night watcher watches TV thoroughly and tells you where the noise is!!!
It's up to you to make reign calm .....
Guests kick in the doors of the rooms
it’s very fun indeed and of course nobody to put them in their place.
We're going out. They disappeared. I thought I was in kindergarten.
Comfort is minimal
The Spartan Chambers
The bathroom....no comment.
The breakfast buffet is well stocked but cheap and coffee is soluble: INFECT
In short about 5 days spent in this hotel we managed to sleep 2 times!
Byzance
The staff are friendly and want to do well , what is wrong at all is the management who for example, wanting to party in the lobby turn up the sound at 2:30 in the morning and wake up the whole hotel.
You can get off: a night watcher watches TV thoroughly and tells you where the noise is!!!
It's up to you to make reign calm .....
Guests kick in the doors of the rooms
it’s very fun indeed and of course nobody to put them in their place.
We're going out. They disappeared. I thought I was in kindergarten.
Comfort is minimal
The Spartan Chambers
The bathroom....no comment.
The breakfast buffet is well stocked but cheap and coffee is soluble: INFECT
In short about 5 days spent in this hotel we managed to sleep 2 times!
Byzance
Viajante em família
Comentário: 09/01/2025
Hospedou-se em: 01/2025
Spitting attitude
1. Parking and exit are not cleaned or sprinkled, the morning exit from the hotel downstairs is icy, which is very dangerous. There's not enough parking space.
2. The steps are not cleaned or woken up. On the first day, my baby fell, which was good enough without injury. I made a comment on the reception, but no one thought to clean. On the last day of our stay, I fell and there were no injuries: a hematoma on my back, a bruise on my left arm and on top of that, a broken laptop I had with me.
This time, I've already asked to see the owner or manager of the hotel. I had to wait a long time for this gentleman because, according to the woman at the reception, he was very busy, even though talking to him was a completely useless exercise. He said they don't have to clean the ice and clear the snow and since it's winter outside it's normal for the steps to be icy. Naturally, there is no question of any compensation for even a broken laptop.
I think hotels like this have no right to operate. Residents' safety has to be a priority, and here it's just been sucked.
2. The steps are not cleaned or woken up. On the first day, my baby fell, which was good enough without injury. I made a comment on the reception, but no one thought to clean. On the last day of our stay, I fell and there were no injuries: a hematoma on my back, a bruise on my left arm and on top of that, a broken laptop I had with me.
This time, I've already asked to see the owner or manager of the hotel. I had to wait a long time for this gentleman because, according to the woman at the reception, he was very busy, even though talking to him was a completely useless exercise. He said they don't have to clean the ice and clear the snow and since it's winter outside it's normal for the steps to be icy. Naturally, there is no question of any compensation for even a broken laptop.
I think hotels like this have no right to operate. Residents' safety has to be a priority, and here it's just been sucked.
Localização muito boa
Pamporovo, Smolyan, 4870, Bulgária|A 8,08 km do centro da cidade
Check-in e check-out
Check-in a partir das:
15:00
Check-out antes das:
12:00
Informações úteis
Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.
Para mais informações sobre como adicionar um berço, entre em contacto com o hotel.
Os hóspedes com menos de 18 anos só podem fazer o check-in se acompanhados por um dos pais ou tutor legal.
Complex Nero: Perguntas Frequentes
Precisa de voos ou de um carro para a sua viagem?
Sabia que podemos ajudar a planear o resto da sua viagem? Obtenha oportunidades exclusivas e excelentes tarifas em voos e aluguer de carros.Voos
Aluguer de carros em Smolyan