Hotel York
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Informações importantes
Check-in a partir das: | 14:00 |
|---|---|
Check-out antes das: | 12:00 |
Animais de estimação | Animais de estimação não permitidos |
Comodidades
Mais sobre Hotel York
Hotel York
Localizado na rua principal de Petrópolis, o recentemente renovado Hotel York disponibiliza acesso Wi-Fi gratuito por toda a parte, um serviço de receção 24 horas e um buffet de pequeno-almoço diário. O Museu Imperial fica apenas a 500 metros.
Comentário: 11/01/2026
Hospedou-se em: 01/2026
Hotel York Petrópolis.
Comentário: 03/08/2026
Hospedou-se em: 07/2026
Hotel York a big lie
Comentário: 23/07/2026
Hospedou-se em: 07/2026
Location without standard quality of care
Comentário: 23/07/2026
Hospedou-se em: 07/2026
Lack of quality, empathy, ethics and comfort.
The advertisement displayed photographs of different room categories, without clearly stating which one would be intended for the booked room. The accommodation I received showed obvious signs of wear and tear, with old furniture, extremely noisy bed, precarious acoustic insulation between the rooms and a general state of preservation below the expected.
After staying at the hotel for about 1 hour and 30 minutes, I contacted the reception to report my dissatisfaction and check the possibility of a solution, such as room change or cancellation of the accommodation. However, I was informed that none of these alternatives would be possible. Apart from the lack of solution, the reception staff showed little concern with the situation. At no time we felt welcomed and, during the attendance, there were comments in deboche tone. It is worth noting that we kept a respectful attitude throughout the conversation, only exposed our dissatisfaction and sought to understand what options the hotel could offer.
In the absence of any attempts to resolve the problem and considering that the accommodation did not correspond to what was announced, I decided to leave the hotel without using the accommodation.
My experience was quite negative. In addition to the lack of comfort, I felt a lack of professionalism, empathy and commitment to the client. Unfortunately, I do not recommend this hotel.
Comentário: 23/02/2026
Hospedou-se em: 02/2026
Location
There is a nearby parking 24 hs, with a value of $40,00, but we got for $35,00
We stayed in room 301, triple, with conjoined room. Very spacious, air conditioning, table with 2 chairs, fridge bar and an immense window, the q is good for the luminosity and ventilation, has curtain blackout.The view is to main street and very nice
The bathroom is a little tight and could be placed shelf inside the box,to put shampoo, soap
As it is an old building, some rooms are large with small bathroom and other smaller rooms, with more spacious bathroom
The cleanliness of the room leaves a little to be desired, pq in the places not visible, lack a better cleanliness, under the beds, behind the door...
Although the hotel is mto old and have a bit of mould smell in the hallways (carpet, wood) in the room has no such smell and there is no clothes in the wardrobes, because they use mould-proof
The morning coffee is good, with a good start time...but in the days of little movement, it does not work in the self service system and instead the guest fills a sheet with the items q wants at breakfast...not like mto, but in a few days was the q happened, of 6 days q we stayed, 3 were in this scheme
The breakfast staff are excellent and served us mto well every day
Finally a good cost/benefit/localization ratio
Excelente localização
Rua do Imperador, 78, Petrópolis, 25620-000, Brasil|A 1,23 km do centro da cidade
Check-in e check-out
Check-in a partir das:
14:00
Check-out antes das:
12:00
Informações úteis
Animais de estimação não permitidos
Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.
