Pousada Sol e Lua
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Informações importantes
Check-in a partir das: | 13:00 |
|---|---|
Check-out antes das: | 12:00 |
Mais sobre Pousada Sol e Lua
Pousada Sol e Lua
Luxurious Amenities and Family-Friendly AtmospherePousada e Restaurante Sol e Lua offers a perfect blend of luxury and comfort with its outdoor swimming pool, garden, and shared lounge. The kids' club and children's playground make it an ideal choice for families looking to unwind and create lasting memories.Comfortable Rooms with Spectacular ViewsEach room at the inn is thoughtfully designed with air conditioning, a flat-screen TV, and a private balcony overlooking the lush garden. The cozy seating area adds a touch of homeliness, making your stay truly relaxing and enjoyable.Convenient Location and Exceptional ServiceSituated in Mucuri, our property provides easy access to the area's attractions, with the reception always ready to assist you. Enjoy free WiFi, free private parking, and personalized recommendations to explore the surroundings seamlessly.Experience the perfect getaway at Pousada e Restaurante Sol e Lua - book your stay now!
Destaques da propriedade
Resumido por IA
Limpeza
Problemas generalizados de limpeza
Muitos hóspedes apontam problemas graves de limpeza: casas de banho sujas, bolor e humidade nos quartos, lençóis e toalhas manchados, infestações de formigas, aranhas e até baratas, além de odores desagradáveis junto à área da piscina.
Quartos
Condição e manutenção dos quartos
Os hóspedes relatam frequentemente o mau estado dos quartos, com forte cheiro a esgoto, pias a pingar e falta de água quente nos chuveiros, embora alguns tenham considerado os quartos iniciais aceitáveis antes de surgirem problemas.
Serviço
Comportamento da equipa misto e má gestão
Embora os funcionários sejam descritos como corteses e prestáveis, muitos hóspedes relatam comportamento rude, gritos e falta de profissionalismo por parte do proprietário ao apresentarem reclamações, causando desconforto apesar dos comentários positivos sobre outros empregados.
O que os viajantes estão a dizer
Comentário: 11/02/2020
Hospedou-se em: 02/2020
Maravilha
Comentário: 24/01/2026
Hospedou-se em: 01/2026
It was a nightmare
Comentário: 22/09/2024
Hospedou-se em: 09/2024
RUN THIS INN!!!!
Comentário: 15/02/2024
Hospedou-se em: 01/2024
Worst guesthouse in Brazil
The person called ANA PAULA who owns the establishment should open a pet shop (I mean) not even that, because not even the animals should know her.
I came from Itacaré to this unfortunate inn where I was completely treated because I just asked the owner for understanding to reduce it from two nights to one (where I had already paid 50%, that is, one night).. I went to explain the case and the same He told me to shut up, he shouted at me and the employee in front of me,...understand that I was aware that she could say that I wouldn't be able to pay because I know how the high season works for inns and hotels...but not be treated the way I did. I went and also mistreated, shouted, completely offended the girl and even said that I didn't understand at all the fact that
My daughter is feeling sick
With a fever of 39, vomiting, diarrhea and a lot of pain in my stomach... we arrived at the inn at 7 pm and I asked her if I could wait until 8 am the next day to even know if I would leave and not stay the night I had already paid and she even said that she hadn't been up since 4 am for nothing (forgetting that I had been with my daughter for two days, feeling sick and not sleeping... that I had driven for 10 hours and stopped 7 times with her to go to the bathroom, clean
The vomit car and other things….to make it worse
Yet
They put us in a room full of mold and damp, the shower wasn't hot and if they wanted, they managed to help us (we had to take a cold shower)... A woman completely unqualified and unprepared to serve and have any business in her life….. thank God I met other inns, restaurants, bakeries, auto repair shops that I needed to take my car to and it changed my impression of the place, otherwise I would never return to Mucuri (and the funny thing is that the whole city talks bad about this woman)
You leave home for leisure and are treated the way we were... I will never recommend this inn and I am even seeking my rights in relation to everything that my family and I went through in this place.... Note: she is lucky because her employees are great people and she should learn from the girls how to treat a customer…..
Comentário: 18/07/2019
Hospedou-se em: 07/2019
Péssima
Localização
4 Rua Corumbá, Mucuri, Brasil|A 0,94 km do centro da cidade
Check-in e check-out
Check-in a partir das:
13:00
Check-out antes das:
12:00
Informações úteis
Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.
