Maceió Atlantic Suites
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Informações importantes
Check-in a partir das: | 14:00 |
|---|---|
Check-out antes das: | 12:00 |
Pequeno-almoço | Pequeno-almoço disponível |
Animais de estimação | Animais de estimação não permitidos |
Crianças | As crianças são bem-vindas neste hotel |
Comodidades
Wi-Fi
Parque de estacionamento
Ar condicionado
Piscina
Centro de fitness
Spa
Mais sobre Maceió Atlantic Suites
Maceió Atlantic Suites
Com vistas sobre a Praia de Jatiúca, este hotel apresenta quartos modernos com vistas panorâmicas do oceano. Todos os quartos estão equipados com ar condicionado e possuem uma varanda privada.
Avaliações de 
Viajante em família
Comentário: 19/07/2026
Recommended
Good room with airco and sea view. Nice people, good service and decent food. Recommended.
Resposta do hotel
Comentário: 27/07/2026
Hello!
Thank you for recommending Maceió Atlantic Suítes. We are pleased to know that you enjoyed the room, sea view, service, food, and the hospitality of our team.
We look forward to welcoming you back and making your next stay even better.
Kind regards,
Maceió Atlantic Suítes Team
Thank you for recommending Maceió Atlantic Suítes. We are pleased to know that you enjoyed the room, sea view, service, food, and the hospitality of our team.
We look forward to welcoming you back and making your next stay even better.
Kind regards,
Maceió Atlantic Suítes Team
Casal
UK
Comentário: 08/04/2026
Hospedou-se em: 04/2026
Don't use this hotel!
This hotel was not a good experience!! The reception does not have fully trained staff who are dismissive and rude. Our original room had a several defects which could not be repaired and the upgrade (a very loose term) was not much better although the housekeeping staff did try their best. Several staff admitted that poor hotel organization & management really let it down and that was certainly our experience We would absolutely NOT recommend this hotel..... it's a complete waste of money.
Resposta do hotel
Comentário: 09/04/2026
Dear Guest,
Thank you for your feedback. We are truly sorry to hear that your experience did not meet your expectations.
We take your comments very seriously, especially regarding service and room conditions. Please be assured that our team is continuously trained to provide professional, respectful, and helpful service to all our guests.
We would also like to clarify that our staff is instructed to maintain a professional posture at all times, and any interpretation suggesting otherwise does not reflect our standards or internal practices.
Your feedback has been shared with the relevant departments so we can continue improving our processes and guest experience.
We hope to have the opportunity to welcome you again and provide a much better stay.
Sincerely,
Maceió Atlantic Team
Thank you for your feedback. We are truly sorry to hear that your experience did not meet your expectations.
We take your comments very seriously, especially regarding service and room conditions. Please be assured that our team is continuously trained to provide professional, respectful, and helpful service to all our guests.
We would also like to clarify that our staff is instructed to maintain a professional posture at all times, and any interpretation suggesting otherwise does not reflect our standards or internal practices.
Your feedback has been shared with the relevant departments so we can continue improving our processes and guest experience.
We hope to have the opportunity to welcome you again and provide a much better stay.
Sincerely,
Maceió Atlantic Team
Casal
Comentário: 07/04/2026
Hospedou-se em: 04/2026
A Complete Failure of Hospitality — Avoid at All Costs
I wouldn’t even call Maceió Atlantic Suites a hotel—it’s a complete operational failure masquerading as one.
The staff appear entirely untrained and incapable of handling even basic hospitality responsibilities. There is no sense of professionalism, coordination, or accountability. Management is either absent or ineffective, because every department seems to operate independently with no oversight or consistent standards.
The rooms are in shockingly poor condition. We encountered multiple issues: curtains literally falling apart, a leaking toilet/sink, and careless paint splashes left on the mirror. These are not minor oversights—they reflect a total lack of maintenance and quality control.
When we requested a room change, we were forced to pay extra, only to be moved into another room that also had problems. Charging guests for “upgrades” that fail to meet even minimum standards is unacceptable.
We had originally planned to stay for eight nights, but the combination of building defects and staff incompetence made it unbearable. We left after just two days and had to pay for another hotel to salvage the remainder of our trip.
The entire experience was frustrating, exhausting, and frankly unacceptable. I would never return under any circumstances and would strongly advise others to avoid this place at all costs—even as a last resort.
The staff appear entirely untrained and incapable of handling even basic hospitality responsibilities. There is no sense of professionalism, coordination, or accountability. Management is either absent or ineffective, because every department seems to operate independently with no oversight or consistent standards.
The rooms are in shockingly poor condition. We encountered multiple issues: curtains literally falling apart, a leaking toilet/sink, and careless paint splashes left on the mirror. These are not minor oversights—they reflect a total lack of maintenance and quality control.
When we requested a room change, we were forced to pay extra, only to be moved into another room that also had problems. Charging guests for “upgrades” that fail to meet even minimum standards is unacceptable.
We had originally planned to stay for eight nights, but the combination of building defects and staff incompetence made it unbearable. We left after just two days and had to pay for another hotel to salvage the remainder of our trip.
The entire experience was frustrating, exhausting, and frankly unacceptable. I would never return under any circumstances and would strongly advise others to avoid this place at all costs—even as a last resort.
Resposta do hotel
Comentário: 08/04/2026
Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet expectations and we take the concerns you raised very seriously.
The maintenance issues described, as well as the service experience you encountered, do not reflect the standards we strive to deliver. Your comments have been immediately shared with our leadership team for thorough review, reinforcement of procedures, and corrective actions to prevent recurrence.
Regarding the room change, we understand your frustration and are currently reviewing our approach to ensure greater transparency and consistency in how such situations are handled.
Our goal is always to provide a comfortable and reliable stay, and feedback like yours is essential for driving improvements.
Please feel free to contact us directly should you wish to share any additional details.
Kind regards,
Maceió Atlantic Team
The maintenance issues described, as well as the service experience you encountered, do not reflect the standards we strive to deliver. Your comments have been immediately shared with our leadership team for thorough review, reinforcement of procedures, and corrective actions to prevent recurrence.
Regarding the room change, we understand your frustration and are currently reviewing our approach to ensure greater transparency and consistency in how such situations are handled.
Our goal is always to provide a comfortable and reliable stay, and feedback like yours is essential for driving improvements.
Please feel free to contact us directly should you wish to share any additional details.
Kind regards,
Maceió Atlantic Team
Viajante em família
Comentário: 26/12/2025
Hospedou-se em: 12/2025
Highly recommended
We had an amazing time at the hotel. The rooms and the facilities are extremely comfortable, the staff is hospitable. The breakfast was super complete and delicious, especially the selection of fruits.
Resposta do hotel
Comentário: 04/01/2026
Olá, Claudia! Tudo bem?
Agradecemos imensamente sua disponibilidade em nos avaliar. É uma felicidade para todos aqui que sua experiência tenha sido satisfatória.
Esperamos ansiosamente por sua nova visita.
Cordialmente,
Equipe Maceió Atlantic
Agradecemos imensamente sua disponibilidade em nos avaliar. É uma felicidade para todos aqui que sua experiência tenha sido satisfatória.
Esperamos ansiosamente por sua nova visita.
Cordialmente,
Equipe Maceió Atlantic
Viajante anónimo
Comentário: 28/07/2025
Hospedou-se em: 07/2025
Only good with the hotel is the good location.
Excelente localização
Av. Álvaro Otacílio, 4065, Maceió, 57036-850, Brasil|A 1 km do centro da cidade
Check-in e check-out
Check-in a partir das:
14:00
Check-out antes das:
12:00
Informações úteis
As crianças são bem-vindas neste hotel
10 anos ou menos
Grátis
2 anos ou menos
Grátis
Animais de estimação não permitidos
Pequeno-almoço disponível
Preço do pequeno-almoço
Por favor, contacte o hotel para obter informações de preços
Horários do pequeno-almoço
06:00 - 10:00 de Segunda-feira a Domingo
Por favor, informe Maceió Atlantic Suites antecipadamente sobre o seu horário de chegada. Para isso poderá utilizar a caixa de Pedidos Especiais durante o processo da reserva ou contactar a propriedade diretamente através dos dados para contacto providenciados na sua confirmação. No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais. Em resposta ao Coronavírus (COVID-19), este alojamento está a tomar medidas de segurança e higienização adicionais. Devido ao Coronavírus (COVID-19), este alojamento está a tomar precauções adicionais para proteger os seus hóspedes e funcionários. Consequentemente, alguns serviços e comodidades poderão estar reduzidos ou indisponíveis. Devido ao Coronavírus (COVID-19), este alojamento segue medidas rigorosas de distanciamento físico. Devido ao Coronavírus (COVID-19), o uso de máscara é obrigatório em todas as áreas comuns interiores.
Este hotel aceita os seguintes métodos de pagamento:
Cash
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