Golden Tulip Macae
+ 49
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Informações importantes
Check-in a partir das: | 14:00 |
|---|---|
Check-out antes das: | 12:00 |
Animais de estimação | Animais de estimação não permitidos |
Comodidades
Wi-Fi
Parque de estacionamento
Ar condicionado
Piscina
Receção 24h
Restaurante
Golden Tulip Macae: avaliações
Avaliações de 
Casal
Comentário: 04/04/2025
Hospedou-se em: 04/2025
Hotel with a view of taking the Fôlego.
Wonderful breakfast
Spacious clean and smelly rooms all facing the sea.
Comfortable beds.In the room has a kettle to make that delicious chazinho it was a differential.
Excellent location.
helpful and very polite staff
Leisure area with a breathtaking view.
We love the hotel.
Our night was perfect in this hotel.
Me and my husband loved the hotel.
We will definitely return.
Spacious clean and smelly rooms all facing the sea.
Comfortable beds.In the room has a kettle to make that delicious chazinho it was a differential.
Excellent location.
helpful and very polite staff
Leisure area with a breathtaking view.
We love the hotel.
Our night was perfect in this hotel.
Me and my husband loved the hotel.
We will definitely return.
Resposta do hotel
Comentário: 24/04/2025
Prezada RoseMarcio ,
Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que vocês tenha amado a estadia e esperamos revê-los novamente muito em breve☺.
Atenciosamente,
Equipe Golden Tulip Macaé.
Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que vocês tenha amado a estadia e esperamos revê-los novamente muito em breve☺.
Atenciosamente,
Equipe Golden Tulip Macaé.
Viajante em família
Comentário: 10/02/2026
Hospedou-se em: 02/2026
Total disappointment
Bad experience.
I made a two-bedroom reservation, I was with my wife and two teenage children, at the time of the reservation I asked for nearby rooms.
Then to check in we were waiting for more than an hour, between waiting for attention and then to register. After all the bureaucracy, we were placed in rooms on different floors claiming there was no availability.
When we arrived in the first room the air conditioning did not turn on, we contacted the reception and sent a technician who solved the problem.
When we arrived in the second room the air conditioning did not freeze, they sent a technician who said that the problem would be gas and would arrange to put gas in the device, and in this time was passing, after a lot of waiting and not having a solution I went to the reception to ask to change room, I was treated, but they sent me to a room that should be a couple but actually had three single beds, I went back to the reception and asked for a double room, I came to ask for the cancellation of the reservation and the return of money, then from nowhere in a magic pass appeared a room next to the other room that was already the rest of the family, detail, had previously said that there were no nearby rooms. In this room the air worked but the bathroom sink was clogged, to avoid more annoyances I left this part aside.
The hotel breakfast is very weak, little variety of things and bad replacement, an eternity to replenish hot milk.
They announce that there is garage availability, when arriving at the hotel I was informed that it would depend on the availability of places, only that their garage has a maximum of 15 places and the hotel must have approximately 90 rooms, that is, a minimum percentage of guests can use the garage. My car slept on the street.
For those who will participate in something close to the region of Imbetiba the hotel ends up being an option due to lack of competition, but I think I will hardly come back
I made a two-bedroom reservation, I was with my wife and two teenage children, at the time of the reservation I asked for nearby rooms.
Then to check in we were waiting for more than an hour, between waiting for attention and then to register. After all the bureaucracy, we were placed in rooms on different floors claiming there was no availability.
When we arrived in the first room the air conditioning did not turn on, we contacted the reception and sent a technician who solved the problem.
When we arrived in the second room the air conditioning did not freeze, they sent a technician who said that the problem would be gas and would arrange to put gas in the device, and in this time was passing, after a lot of waiting and not having a solution I went to the reception to ask to change room, I was treated, but they sent me to a room that should be a couple but actually had three single beds, I went back to the reception and asked for a double room, I came to ask for the cancellation of the reservation and the return of money, then from nowhere in a magic pass appeared a room next to the other room that was already the rest of the family, detail, had previously said that there were no nearby rooms. In this room the air worked but the bathroom sink was clogged, to avoid more annoyances I left this part aside.
The hotel breakfast is very weak, little variety of things and bad replacement, an eternity to replenish hot milk.
They announce that there is garage availability, when arriving at the hotel I was informed that it would depend on the availability of places, only that their garage has a maximum of 15 places and the hotel must have approximately 90 rooms, that is, a minimum percentage of guests can use the garage. My car slept on the street.
For those who will participate in something close to the region of Imbetiba the hotel ends up being an option due to lack of competition, but I think I will hardly come back
Resposta do hotel
Comentário: 20/04/2026
Prezado Sr. Bruno,
Lamentamos sinceramente por sua experiência no Golden Tulip Macaé. Sentimos muito pelos transtornos e reforçamos que seu relato está sendo tratado com a devida atenção para melhorias internas.
Gostaríamos de ter a oportunidade de recebê-lo novamente e proporcionar uma estadia muito mais positiva, à altura das suas expectativas.
Atenciosamente,
Gerente Geral
Lamentamos sinceramente por sua experiência no Golden Tulip Macaé. Sentimos muito pelos transtornos e reforçamos que seu relato está sendo tratado com a devida atenção para melhorias internas.
Gostaríamos de ter a oportunidade de recebê-lo novamente e proporcionar uma estadia muito mais positiva, à altura das suas expectativas.
Atenciosamente,
Gerente Geral
Viajante em família
Comentário: 29/12/2025
Hospedou-se em: 12/2025
Won't come back
Good room, with a good balcony in front of the sea, spacious, despite the damaged floor, shower pinging all the time and does not warm well depending on the time. The reception all attentive and caring. Now the worst of all is the breakfast, the two days I was staying there I had to complain. Coffee time from 06:00 to 10:00, I arrived at 9:00, had no dishes and cutlery, and everything in the remixed buffet and various items without replacement. The glasses arrived washed and all wet. I called the manager of the restaurant and said it is absurd to have to charge replacement, juice, always cold coffee, bread, musharrel, etc. I found the hotel with poor management. I can say because I stay in great hotels, such as "Ocean Palace in Natal", "Paradiso Peró Praia Hotel", Pousada Maria in Cabo Frio", "Nova Onda in Cabo Frio", etc....I found the low quality hotel for the price they charge and rating which is what I usually rate to book.
Resposta do hotel
Comentário: 15/01/2026
Prezada Sra. Gisele,
Agradecemos por dedicar tempo em nos avaliar. Ficamos felizes em saber que o a linda vista para a praia de Imbetiba, e o atendimento da recepção tenham sido pontos de destaque durante sua estada conosco. No entanto, sentimos muito pela sua decepção em relação ao café da manhã. Pedimos sinceras desculpas pelos transtornos relatados. Seu relato foi encaminhado à equipe responsável para que possamos corrigir essas falhas, reforçar os procedimentos e evitar que situações semelhantes voltem a acontecer.
Com relação aos pontos de manutenção mencionados, gostaria de informá-la que o empreendimento está passando por um retrofit, e tão logo teremos essas necessidades solucionadas.
Agradecemos sua sinceridade, pois ela é essencial para nossa melhoria contínua. Esperamos ter a oportunidade de recebê-la novamente no futuro, para proporcionar uma experiência mais positiva e condizente com o que a senhora merece.
Atenciosamente,
Gerência Geral
Agradecemos por dedicar tempo em nos avaliar. Ficamos felizes em saber que o a linda vista para a praia de Imbetiba, e o atendimento da recepção tenham sido pontos de destaque durante sua estada conosco. No entanto, sentimos muito pela sua decepção em relação ao café da manhã. Pedimos sinceras desculpas pelos transtornos relatados. Seu relato foi encaminhado à equipe responsável para que possamos corrigir essas falhas, reforçar os procedimentos e evitar que situações semelhantes voltem a acontecer.
Com relação aos pontos de manutenção mencionados, gostaria de informá-la que o empreendimento está passando por um retrofit, e tão logo teremos essas necessidades solucionadas.
Agradecemos sua sinceridade, pois ela é essencial para nossa melhoria contínua. Esperamos ter a oportunidade de recebê-la novamente no futuro, para proporcionar uma experiência mais positiva e condizente com o que a senhora merece.
Atenciosamente,
Gerência Geral
Viajante em família
Comentário: 15/11/2025
Hospedou-se em: 11/2025
FUJAM!!!!
Still in check-in and the experience is already bad. I strongly recommend you escape this hotel.
I rented the stay for the whole family, in three rooms, for the wedding account that we will go to the region. For this reason, more than a week in advance, I hired and paid for early check-in. Trying to warn me of unforeseen events, between the appointment of the stay and its effective date I contacted the hotel three times,
reception and reservations, to confirm about the early check in and alert about the adjusted logistics that we would have due to the wedding time. The last of these times with Tadeu, the reservation sector, on the eve of check-in.
The early check-in was set to 9:00, we arrived at the hotel at 9:45 and there was no room released. As for one of them there was even availability.
Faced with the situation, the manager Camila hesitated to give a solution (maybe because there is no how), then committed to speed up the cleaning of the two rooms that she said were available, no solution for the third room, already reserved and paid.
The hotel is located in Macaé, a city with great demand for executive rooms due to Petrobras facilities in the city. I can imagine the risk that bookings at the Golden Tulip of Macaé can represent for those who have corporate commitments. Experience shows that Golden Tulip has no commitment to its guests, no trained staff for emergency solutions and no control over the reservations it takes on.
I would also like to point out that the parking spaces in the hotel garage do not meet the minimum dimensions required by the relevant legislation. Cars such as pick-up, SUV or any other than the smaller models on the market do not fit in the position. Here a new situation of disrespect to the guest is observed. The consequences of an emergency would be tragic.
I am a customer of the network in other cities, although the standard of the hotel is modest I have never had such disastrous experience as in the unit of Macaé. To sum up in a word: FUJIM!
PS: 11:00 and none of the three rooms paid for check-in at 9:00 were released. Sad.
I rented the stay for the whole family, in three rooms, for the wedding account that we will go to the region. For this reason, more than a week in advance, I hired and paid for early check-in. Trying to warn me of unforeseen events, between the appointment of the stay and its effective date I contacted the hotel three times,
reception and reservations, to confirm about the early check in and alert about the adjusted logistics that we would have due to the wedding time. The last of these times with Tadeu, the reservation sector, on the eve of check-in.
The early check-in was set to 9:00, we arrived at the hotel at 9:45 and there was no room released. As for one of them there was even availability.
Faced with the situation, the manager Camila hesitated to give a solution (maybe because there is no how), then committed to speed up the cleaning of the two rooms that she said were available, no solution for the third room, already reserved and paid.
The hotel is located in Macaé, a city with great demand for executive rooms due to Petrobras facilities in the city. I can imagine the risk that bookings at the Golden Tulip of Macaé can represent for those who have corporate commitments. Experience shows that Golden Tulip has no commitment to its guests, no trained staff for emergency solutions and no control over the reservations it takes on.
I would also like to point out that the parking spaces in the hotel garage do not meet the minimum dimensions required by the relevant legislation. Cars such as pick-up, SUV or any other than the smaller models on the market do not fit in the position. Here a new situation of disrespect to the guest is observed. The consequences of an emergency would be tragic.
I am a customer of the network in other cities, although the standard of the hotel is modest I have never had such disastrous experience as in the unit of Macaé. To sum up in a word: FUJIM!
PS: 11:00 and none of the three rooms paid for check-in at 9:00 were released. Sad.
Resposta do hotel
Comentário: 15/01/2026
Prezado hóspede,
Agradecemos por compartilhar sua experiência conosco. Seus comentários são muito importantes e contribuem para que possamos aprimorar constantemente nossos serviços. Lamentamos qualquer transtorno e reafirmamos nosso compromisso com a qualidade do atendimento.
Esperamos ter a oportunidade de recebê-lo novamente para uma hospedagem agradável.
Atenciosamente,
Gerente Geral
Agradecemos por compartilhar sua experiência conosco. Seus comentários são muito importantes e contribuem para que possamos aprimorar constantemente nossos serviços. Lamentamos qualquer transtorno e reafirmamos nosso compromisso com a qualidade do atendimento.
Esperamos ter a oportunidade de recebê-lo novamente para uma hospedagem agradável.
Atenciosamente,
Gerente Geral
Viajante anónimo
Comentário: 10/06/2025
Hospedou-se em: 06/2025
Terrible parking space, there are roaches on the room. Bad location. Staff just OK. There are many other hotels with better condition, roughly same price.
Explorar a área
Avenida Elias Agostinho, 250, Macaé, 27913-350, Brasil|A 1,89 km do centro da cidade
Informações úteis
Animais de estimação não permitidos
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