Samoa Beach Resort
+ 63
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Informações importantes
Check-in a partir das: | 15:00 |
|---|---|
Check-out antes das: | 12:00 |
Animais de estimação | Animais de estimação não permitidos |
Comodidades
Wi-Fi
Parque de estacionamento
Ar condicionado
Piscina
Centro de fitness
Spa
Mais sobre Samoa Beach Resort
Samoa Beach Resort
O Samoa Beach Resort está localizado em Porto de Galinhas, a apenas 5 minutos do centro da cidade, e oferece Wi-Fi gratuito, serviços de concierge e balcão de turismo. Este hotel de 4 estrelas oferece uma piscina exterior.
Avaliações de 
Casal
AU
Comentário: 23/08/2026
Hospedou-se em: 08/2026
Samoa Beach Resort - heaven on a stick.
Brilliant escape. Great place to relax and get away from it all. The resort needs some maintenance but as it is in transition from being the Sheraton to bring manage by the local community and the Samoa Tourism Authority these little things will get done in time. Great staff being ever so friendly and accommodating at all times. Will definitely be going back to this resort in the future - maybe even sooner than I thought. Fantastic - go see for yourself.
Resposta do hotel
Comentário: 24/08/2026
Aloha!
Thank you so much for sharing your experience! We’re delighted to know you enjoyed the resort, our welcoming atmosphere, and the care of our team. We also appreciate your feedback and look forward to welcoming you back soon! ✨
Mahalo,
Caroline – Guest Relations
Samoa Beach Resort
Thank you so much for sharing your experience! We’re delighted to know you enjoyed the resort, our welcoming atmosphere, and the care of our team. We also appreciate your feedback and look forward to welcoming you back soon! ✨
Mahalo,
Caroline – Guest Relations
Samoa Beach Resort
Casal
Comentário: 21/08/2026
Hospedou-se em: 08/2026
Birthday celebration trip
Wonderful hotel, excellent people, very attentive, they took very good care of us and were concerned about everything to celebrate our birthdays, my thanks to Carol, Miguel, Octavio, María from the pool, María Claudia, the clown, Ana Julia, and Jabiz
Resposta do hotel
Comentário: 22/08/2026
Aloha, Sra. Kelly!
Muchas gracias por su cariño y por elegir Samoa Beach Resort para celebrar sus cumpleaños! Me alegró mucho saber que tuvieron una experiencia maravillosa.
Compartiré su cariño con todo el equipo, especialmente con Miguel, Octavio, María, Ana Claudia (Segurança), el Payasito, Ana Julia y Jabiz.
Espero recibirlos nuevamente muy pronto!
Mahalo,
Carol – Guest Relations
Samoa Beach Resort
Muchas gracias por su cariño y por elegir Samoa Beach Resort para celebrar sus cumpleaños! Me alegró mucho saber que tuvieron una experiencia maravillosa.
Compartiré su cariño con todo el equipo, especialmente con Miguel, Octavio, María, Ana Claudia (Segurança), el Payasito, Ana Julia y Jabiz.
Espero recibirlos nuevamente muy pronto!
Mahalo,
Carol – Guest Relations
Samoa Beach Resort
Viajante anónimo
Comentário: 02/06/2026
Hospedou-se em: 05/2026
Great hotel. Nice beach access. My only complaint is the lack of vegetarian options in the restaurant aside from salad, food can get repetitive that way. Amazing desserts, though. I was very please by having the Luck company representative on site. They organized my transfers and local tours.
Viajante anónimo
Comentário: 20/06/2026
Hospedou-se em: 06/2026
Everything OK during my stay. The beach is amazing!! Room, foods and drink are also good.
Viajante em família
Comentário: 14/04/2026
Hospedou-se em: 03/2026
BAD EXPERIENCE
*1/5 – “Samoa Beach Resort” was the worst part of our Samoa trip*
My family and I stayed at Samoa Beach Resort recently and honestly, it was one of the most horrible hotel experiences we've ever had. I don't write reviews lightly, but other families deserve a heads up before they waste money here.
*Customer service: rude and inconsistent*
From check-in to check-out, the service was terrible. We were told by a staff member named Fred that we could order from the dinner menu for lunch. We did. Then the bill came: $80 tala per plate because it was dinner pricing, not lunch pricing. When we questioned it, a different staff member with a really rude attitude told us that “Fred doesn't know anything.” So which is it? Staff openly contradicted each other and we were left paying for their miscommunication. Being lied to about policies is unacceptable.
*More dishonesty about our flight*
The worst part: a worker told us our flight was delayed so we didn't need to rush. Something felt off, so we rang Faleolo International Airport ourselves. The airport said check-in was already open and people were boarding. If we had listened to the resort staff we would have missed our flight home. That's not just bad service, that is reckless.
*Room and facilities: broken and unhygienic*
1. *Phone lines* were bad. We couldn't get through to reception when we needed to.
2. *TV barely worked* the entire stay. Not a huge deal, but when you pay resort prices you expect the basics to function.
3. *Housekeeping standards* were bizarre. There were used cups left in the bathroom along with water bottles. Why are drinking cups in the bathroom? And there was no milk for coffee, which again, is basic for any hotel.
4. *The pool made my son sick*. Within a day of swimming he was unwell. I can't prove it was the pool chemistry, but he was fine before, swam there, then got sick. That raises serious questions about cleaning and maintenance.
*Overall*
Between the dishonesty, the billing issues, the broken amenities, and the attitude of some staff, we felt completely disrespected as paying guests. We left feeling ripped off and stressed instead of relaxed.
Save your money and your sanity. I cannot recommend Samoa Beach Resort to anyone, especially families. Management needs to seriously train staff, fix the rooms, and take responsibility when things go wrong instead of blaming each other.
If you had a different experience, maybe we just got unlucky. But for us, this was the most horriblest hotel stay we've had.
My family and I stayed at Samoa Beach Resort recently and honestly, it was one of the most horrible hotel experiences we've ever had. I don't write reviews lightly, but other families deserve a heads up before they waste money here.
*Customer service: rude and inconsistent*
From check-in to check-out, the service was terrible. We were told by a staff member named Fred that we could order from the dinner menu for lunch. We did. Then the bill came: $80 tala per plate because it was dinner pricing, not lunch pricing. When we questioned it, a different staff member with a really rude attitude told us that “Fred doesn't know anything.” So which is it? Staff openly contradicted each other and we were left paying for their miscommunication. Being lied to about policies is unacceptable.
*More dishonesty about our flight*
The worst part: a worker told us our flight was delayed so we didn't need to rush. Something felt off, so we rang Faleolo International Airport ourselves. The airport said check-in was already open and people were boarding. If we had listened to the resort staff we would have missed our flight home. That's not just bad service, that is reckless.
*Room and facilities: broken and unhygienic*
1. *Phone lines* were bad. We couldn't get through to reception when we needed to.
2. *TV barely worked* the entire stay. Not a huge deal, but when you pay resort prices you expect the basics to function.
3. *Housekeeping standards* were bizarre. There were used cups left in the bathroom along with water bottles. Why are drinking cups in the bathroom? And there was no milk for coffee, which again, is basic for any hotel.
4. *The pool made my son sick*. Within a day of swimming he was unwell. I can't prove it was the pool chemistry, but he was fine before, swam there, then got sick. That raises serious questions about cleaning and maintenance.
*Overall*
Between the dishonesty, the billing issues, the broken amenities, and the attitude of some staff, we felt completely disrespected as paying guests. We left feeling ripped off and stressed instead of relaxed.
Save your money and your sanity. I cannot recommend Samoa Beach Resort to anyone, especially families. Management needs to seriously train staff, fix the rooms, and take responsibility when things go wrong instead of blaming each other.
If you had a different experience, maybe we just got unlucky. But for us, this was the most horriblest hotel stay we've had.
Resposta do hotel
Comentário: 15/04/2026
Aloha,
Thank you for sharing your experience.
We sincerely apologize for the issues reported, especially regarding inconsistent service, incorrect billing, miscommunication about your flight, and concerns related to your room and maintenance. This is not the experience we aim to provide.
Regarding the pool, we follow strict control standards and will reinforce our checks.
Your feedback has been shared with the responsible teams for corrections and improvements.
We hope to have the opportunity to provide you with a better experience in the future.
Maloha,
Caroline – Guest Relations
Samoa Beach Resort
Thank you for sharing your experience.
We sincerely apologize for the issues reported, especially regarding inconsistent service, incorrect billing, miscommunication about your flight, and concerns related to your room and maintenance. This is not the experience we aim to provide.
Regarding the pool, we follow strict control standards and will reinforce our checks.
Your feedback has been shared with the responsible teams for corrections and improvements.
We hope to have the opportunity to provide you with a better experience in the future.
Maloha,
Caroline – Guest Relations
Samoa Beach Resort
Excelente localização
RUA MA 1 S/N LOTE 1 A - NOSSO SENHORA DO Ó, Nossa Senhora do Ó, 55 590 000, Brasil|A 6,21 km do centro da cidade
Check-in e check-out
Check-in a partir das:
15:00
Check-out antes das:
12:00
Informações úteis
Animais de estimação não permitidos
Para mais informações sobre como adicionar camas extra, entre em contacto com o hotel.
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